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The CIO’s 2024 AI playbook

CIO Business Intelligence

The AI hype cycle has peaked: Tens of thousands of companies helped get it there with generative AI in 2023, with two-thirds now reporting they have deployed GAI tools to their workforce. After a year of frenzied experimentation and investment, executives will have to identify truly valid use cases (and ROI) for AI in 2024.

ROI 105
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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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King County enlists AI to reduce drug overdose deaths

CIO Business Intelligence

In past years, reporting fatal drug overdoses has largely been a paper- and human-driven process in King County, which shares the information with state and federal agencies. Seattle, the county seat, reported nearly 600 drug overdose deaths in 2022, an increase of 72% from the previous year.

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The new CIO mandate: Selling AI to employees

CIO Business Intelligence

Employees fearing job loss should take comfort in the 2024 Stanford AI Index Report , which found that while AI is gaining in capability, it can’t match humans in many complex cognitive functions, notes Daniel Barchi, CIO of CommonSpirit Health, a healthcare provider. They need to have a culture of experimentation.”

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What LinkedIn learned leveraging LLMs for its billion users

CIO Business Intelligence

During the summer of 2023, at the height of the first wave of interest in generative AI, LinkedIn began to wonder whether matching candidates with employers and making feeds more useful would be better served with the help of large language models (LLMs).

IT 139
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IBM Consulting unveils Center of Excellence for generative AI

IBM Big Data Hub

In 2023 alone, IBM Consulting has interacted with more than 100 clients and completed dozens of engagements infusing generative AI alongside classical machine learning AI strategies. Generative AI has progressed quickly beyond experimentation; businesses are embracing it to improve customer service, seize new market opportunities and more.

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CIOs press ahead for gen AI edge — despite misgivings

CIO Business Intelligence

If anything, 2023 has proved to be a year of reckoning for businesses, and IT leaders in particular, as they attempt to come to grips with the disruptive potential of this technology — just as debates over the best path forward for AI have accelerated and regulatory uncertainty has cast a longer shadow over its outlook in the wake of these events.

Risk 141