Remove Responsible AI Machine Partner, or RAMP,
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8 big IT failures of 2023

CIO Business Intelligence

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems.

IT 138
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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

IT 143
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6 tough AI discussions every IT leader must have

CIO Business Intelligence

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. IT leaders say they’re discussing everything from the costs of AI implementations to whether AI is the existential threat to humanity some fear.

IT 140
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The new CIO mandate: Selling AI to employees

CIO Business Intelligence

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. But 35% also said they felt cautious about AI, 26% skeptical, and 25% uncertain.

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King County enlists AI to reduce drug overdose deaths

CIO Business Intelligence

Like many public health agencies across the US, the King County Medical Examiner’s Office tracks drug overdose deaths to target interventions for populations at risk and save lives. Seattle, the county seat, reported nearly 600 drug overdose deaths in 2022, an increase of 72% from the previous year.

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IBM Consulting unveils Center of Excellence for generative AI

IBM Big Data Hub

IBM Consulting has established a Center of Excellence for generative AI. It stands alongside IBM Consulting’s existing global AI and Automation practice, which includes 21,000 data and AI consultants who have conducted over 40,000 enterprise client engagements. The CoE is off to a fast start.