Remove Responsible AI Machine Partner, or RAMP,
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8 big IT failures of 2023

CIO Business Intelligence

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems.

IT 137
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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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When CX and EX collide: technology strategies for a new era of working

CIO Business Intelligence

Our 2023 Global Customer Experience Report notes that, in the context of CX, EX has emerged as the top C-suite priority, with the spotlight mainly on technologies that enable and empower employees and raise efficiency levels. AI is a powerful tool, but you must use it right. Take meetings.

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My top learning moments at Splunk.conf23

Rocket-Powered Data Science

When I reviewed highlights from last year’s Splunk.conf22 conference in my summary report at that time, I focused a lot on the Splunk Observability Cloud and its incredible suite of Observability and Monitoring products and services. This reflected my strong interest in observability at that time.

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Unlocking the Power of AI with a Real-Time Data Strategy

CIO Business Intelligence

Titanium Intelligent Solutions, a global SaaS IoT organization, even saved one customer over 15% in energy costs across 50 distribution centers , thanks in large part to AI. Here, I’ll focus on why these three elements and capabilities are fundamental building blocks of a data ecosystem that can support real-time AI.

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AES enlists AI to boost its sustainable energy business

CIO Business Intelligence

-based company, which claims to be the top-ranked supplier of renewable energy sales to corporations, turned to machine learning to help forecast renewable asset output, while establishing an automation framework for streamlining the company’s operations in servicing the renewable energy market. million in its first year, contributed a $5.5

IT 117
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IBM Consulting unveils Center of Excellence for generative AI

IBM Big Data Hub

IBM Consulting has established a Center of Excellence for generative AI. It stands alongside IBM Consulting’s existing global AI and Automation practice, which includes 21,000 data and AI consultants who have conducted over 40,000 enterprise client engagements. The CoE is off to a fast start.