Remove Responsible AI Machine Partner, or RAMP,
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8 big IT failures of 2023

CIO Business Intelligence

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Lawyer Steven A.

IT 138
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Streamlining supply chain management: Strategies for the future

IBM Big Data Hub

The pandemic and its aftermath highlighted the importance of having a robust supply chain strategy , with many companies facing disruptions due to shortages in raw materials and fluctuations in customer demand. Here’s how companies are using different strategies to address supply chain management and meet their business goals.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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10 projects top of mind for IT leaders today

CIO Business Intelligence

The CIO position has morphed since its inception 40 years ago, shifting from a nuts-and-bolts techie job to an increasingly business- and strategy-focused executive role. Long and varied, the list focuses on delivering impactful results for the business, further reshaping the responsibilities and outlook for the CIO role.

IT 137
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The complex patchwork of US AI regulation has already arrived

CIO Business Intelligence

For example, the US White House has released a blueprint for an AI bill of rights , and the European Parliament passed the wide-ranging AI Act in March , regulating AIs used in the European Union. However, Congress, mired in partisan infighting, seems unlikely to move forward on serious AI legislation anytime soon.

Risk 116
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Corporate Responsibility in the Age of AI

O'Reilly on Data

Almost every company has undertaken AI projects, including companies that, at least on the face of it, have “no AI” policies. AI is everywhere, and even if the initial frenzy around ChatGPT has died down, the big picture hardly changes. AI will become part of almost every job, ranging from manual labor to management.

Insurance 180
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UPS delivers customer wins with generative AI

CIO Business Intelligence

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. The LLM gives agents the ability to confirm all responses suggested by the model.

Testing 139