Remove Consulting Remove Dashboards Remove KPI Remove Metrics
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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm.

Metrics 133
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30 Best Manufacturing KPIs and Metric Examples for 2021 Reporting

Jet Global

What is an Operations KPI? An Operations Key Performance Indicator (KPI) or metric is a discrete measurement that a company uses to monitor and evaluate the efficiency of its day-to-day operations. These operations KPIs help management identify which operational strategies are effective, and those that inhibit the company.

Metrics 131
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How To Improve Your Facility Management With Healthcare Reports

datapine

Like many of today’s most important industries, digital data, metrics and KPIs (key performance indicators) are a part of a bright and prosperous future – and a comprehensive healthcare report has the power to deliver in each of these critical areas. Cutting down unnecessary costs.

Reporting 198
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Five Strategies for Slaying the Data Puking Dragon.

Occam's Razor

Your digital performance dashboard has 16 metrics along 9 dimensions, and you know that the font-size 6 text and sparkline sized charts make them incomprehensible. Focus only on KPIs, eliminate metrics. Here are the definitions you'll find in my books: Metric : A metric is a number. How do you cull?

Strategy 263
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Take Complete Charge Of Customer Satisfaction Metrics – Customer Effort Score, NPS & Customer Satisfaction Score

datapine

Read here how these metrics can drive your customers’ satisfaction up! Customer satisfaction metrics evaluate how the products or services supplied by a company meet or surpass a customer’s expectations. Exclusive Bonus Content: Get our short guide to CES and NPS! How To Measure Customer Satisfaction?

Metrics 134
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The "Action Dashboard" (An Alternative To Crappy Dashboards)

Occam's Razor

This one of the core reasons why most dashboards are "crappy", i.e. they are data pukes that provide little in terms of context and even less in terms of actionable value. Here are some examples of sub optimal dashboards, sub optimal in my mind from a actionable perspective. That's the dashboard above.

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Common Business Intelligence Challenges Facing Entrepreneurs

datapine

Also, limited resources make looking for qualified professionals such as data science experts, IT infrastructure professionals and consulting analysts impractical and worrisome. Check out this investor relations dashboard example below, part of our management dashboard series: **click to enlarge**.