Everything You Need To Know To Get Started With Helpdesk KPIs
datapine
APRIL 23, 2019
Studies suggest that by 2020, customer experience (CX) will be the main brand differentiator (according to a research conducted by the customer experience consultant company Walker), surpassing factors such as price and product in terms of importance to today’s digitally native consumers. What Is A Helpdesk KPI?
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