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Customer service, especially field service, helps companies outperform competitors and drive growth

CIO Business Intelligence

In economic uncertainty, it’s natural for executives to explore where to reduce spending, trim the fat , so to speak, and cut enterprising investments as a matter of caution. But this thinking is also counter-productive for all the reasons that make uncertainty so predictable. Business, CIO, Employee Experience

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 8: COVID-19 and Changing Facets of Customer Engagement

bridgei2i

In this episode of AI to Impact, Jitendra Jethanandani, Director, Enterprise Tech at BRIDGEi2i, discusses how the current COVID-19 pandemic spreads waves of uncertainty across businesses and their customer base requiring a renewed focus required on customer engagement. COVID-19 and Changing Facets of Customer Engagement. JJ: Yes, Anushruti.

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Getting ready for artificial general intelligence with examples

IBM Big Data Hub

Beyond cost savings, organizations seek tangible ways to measure gen AI’s return on investment (ROI), focusing on factors like revenue generation, cost savings, efficiency gains and accuracy improvements, depending on the use case. The AGI would need to handle uncertainty and make decisions with incomplete information.

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Learning from CEOs: Collaboration and connectivity are keys to navigating sustainability

IBM Big Data Hub

Most admit uncertainty around ROI and nearly half struggle with adequate insights from their data. Nearly half of CEOs think that sustainability will accelerate business growth. But CEOs, particularly those most invested in sustainability, are also clear-eyed about the challenges.

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Integrated Customer Engagement: The Need of the Hour!

bridgei2i

The current COVID-19 pandemic has spread waves of uncertainty across businesses and their customer base. These could also be analyzing projected RoI vs Alignment of these initiatives to operational and strategic objectives or zero-based budgeting. Integrated Customer Engagement: The Need of the Hour! For Existing Customers.

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How to Set AI Goals

O'Reilly on Data

Customer stakeholders are the people and companies that advertise on the platform, and are most concerned with ROI on their ad spend. Technical competence results in reduced risk and uncertainty. They don’t automatically generate revenue and growth, maximize ROI, or keep users engaged and loyal. characters, words, or sentences).

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Human-centered design and data-driven insights elevate precision in government IT modernization

IBM Big Data Hub

Government executives face several uncertainties as they embark on their journeys of modernization. Each recommendation was grounded in the user research conducted and validated to render significant return on investment (ROI) to the business mission of AZDCS.