Misled by metrics: 7 KPI mistakes IT leaders make
CIO Business Intelligence
JUNE 27, 2022
Here are seven ways IT leaders are often misled by key performance indicators (KPIs) and other critical business and IT metrics. It’s all about obtaining an optimal balance. Metrics interpretation is essentially a numbers game, and as with any numbers game, it’s possible to win or lose. Not considering the source. Going it alone.
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