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Equipping BPOs is a heavy lift for enterprise IT and security teams. We need a radical change in approach

CIO Business Intelligence

The overriding objective for most CIOs when onboarding a BPO is to make those workers as productive as possible so the company can realize the intended ROI of the partnership as quickly as possible. Configure and manage? They slow down internet connections and are complex to set up and manage. billion by 2030. Endpoint agents?

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Facebook Advertising / Marketing: Best Metrics, ROI, Business Value

Occam's Razor

A Facebook employee (FBe) gave a talk about measuring ROI/Value of Facebook campaigns. So to imply the ROI in Step 4 is sub-optimal. Compute ROI: (cost of Facebook campaigns + salary of people running campaigns + agency creative costs) vs. profit from incremental product sales. It is a lovely emotional video (really was!).

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4 Reasons to Outsource Large IT Projects During Economic Headwinds

CIO Business Intelligence

CIO magazine identifies the top 10 most in-demand tech jobs and says that 86% of technology managers say it’s challenging to find skilled professionals. Four key areas have the greatest impact on software development performance: tools, culture, product management and talent management. To outsource or not to outsource?

IT 84
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Top 7 Data-Driven E-Learning Trends Changing the Face Of Education

Smart Data Collective

Organizations, educational institutions, and non-profit groups are now adopting online learning, usually delivered via a learning management system, or LMS. An article published in ED Tech Magazine last month discussed some of these developments. The world is in awe of the potential of online learning. Mobile Learning.

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South American retailer shares lessons learned in its move to HR automation

CIO Business Intelligence

Behind the scenes at one of South America’s largest retail conglomerates, human resources (HR) professionals manage the movement of tens of thousands of employees. And now the retailer keeps customized management reports for continuous monitoring. The return on investment (ROI) confirms they are making a smart decision.

IT 52
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5 Reasons Why Big Data Is Essential for Successful Marketing

Smart Data Collective

Instead of making traditional promotion magazines, they can create eBook online to demonstrate their product portfolio. Big data has upscaled the entire Customer Relationship Management (CRM) system. Increased customer loyalty means increased ROI on all the marketing investments a company makes.

Big Data 109
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Q&A Tuesday with Gary Melling: A Look at the Intersection of AI and Data-Driven Business Insights

Jet Global

In addition to structuring it, what other challenges arise from managing, securing, or monetizing data? I think a lot of business leaders see AI on the cover of a magazine, read a brief article about it, and never really grasp why or how it could benefit the business. It’s about communicating and managing expectations.