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Top Challenges + Solutions for IT Leaders in the Age of AI

Dataiku

It goes without saying that when it comes to scaling AI, tooling, technology, and being able to go smoothly and efficiently from development or test into the real business are critical pieces, which is why IT teams play an integral role.

IT 52
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CIOs eager to scale AI despite difficulty demonstrating ROI, survey finds

CIO Business Intelligence

CIOs rank AI as a top priority alongside cybersecurity for IT departments. After years of IT expanding into non-traditional responsibilities, we’re now seeing how AI is forcing CIOs back to their core mandate,” Ken Wong, president of Lenovo’s solutions and services group, said in a statement.

ROI 129
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CIOs take aim at SaaS sprawl

CIO Business Intelligence

Years into strategies centered on adopting cloud point solutions, CIOs increasingly find themselves facing a bill past due: rationalizing, managing, and integrating an ever-expanding lineup of SaaS offerings — many of which they themselves didn’t bring into the organization’s cloud estate.

Strategy 134
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UPS delivers customer wins with generative AI

CIO Business Intelligence

Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC. United Parcel Service last year turned to generative AI to help streamline its customer service operations.

Testing 135
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IT leaders explore footing amid shifting needs and the AI power struggle

CIO Business Intelligence

Many technology leaders already worked with AI for over a decade for things like predictive maintenance and supply chain planning. Many IT leaders experimented with copilots and virtual assistants that helped users access existing systems. This immediately opened the potential to tap more value from legacy systems.”

IT 126
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Top 10 barriers to strategic IT success

CIO Business Intelligence

When asked which challenges most often force IT to redirect time and focus away from strategy and innovation tasks, CIOs most commonly cited staff and skills shortages, changing business conditions, and addressing security threats. It hit us all and kept us from looking at the things we were working on,” he says. “We

IT 123
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10 ways to improve IT performance (without killing morale)

CIO Business Intelligence

Every IT leader wants to create a fast, efficient, and innovative IT organization. After all, in today’s rapid-paced business world, a creative, productive IT team is vital for staying ahead of the competition, increasing revenue, and becoming a market leader.

IT 130