article thumbnail

Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The customer experience in life insurance has not been very digital,” says Gartner analyst Kimberly Harris-Ferrante, noting the very traditional human-to-human interactions in the industry. are substituting face-to-face meetings with advanced, value-added digital interactions with customers. COVID was the digital disruptor.

Insurance 130
article thumbnail

BRIDGEi2i Newsletter: Q2 2019 Recap

bridgei2i

BRIDGEi2i brings your SMART BI - best-in-class data engineering combined with proprietary AI accelerators “WATCH TOWER” for real-time KPI monitoring and alerts, and “CONVERSER” for interactions and deep dives: Predictive and Interactive Insights - Welcome to the Future of BI! BRIDGEi2i Featured in Gartner Market Guide. Read Articles.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

BRIDGEi2i Newsletter: July 2019 Recap

bridgei2i

BRIDGEi2i brings your SMART BI - best-in-class data engineering combined with proprietary AI accelerators “WATCH TOWER” for real-time KPI monitoring and alerts, and “CONVERSER” for interactions and deep dives: Predictive and Interactive Insights - Welcome to the Future of BI! BRIDGEi2i Featured in Gartner Market Guide. Read Articles.

article thumbnail

How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

For instance, the company completed its conversion to a 100% Agile company in 2019, an achievement that reinforced its commitment to clients. So as a fundamental part of its goal to be data-driven, for example, the company is in the midst of implementing a platform that can host all analytical capabilities.

article thumbnail

Log Analytics Practices That DevOps Experts Must Embrace In 2019

Smart Data Collective

This includes such things as data hosting locations, logging methods and logging tools. You get to see how the different components might have interacted to cause the failure. The post Log Analytics Practices That DevOps Experts Must Embrace In 2019 appeared first on SmartData Collective. Organize the Log Data.

article thumbnail

96 Percent of Businesses Can’t Be Wrong: How Hybrid Cloud Came to Dominate the Data Sector

Cloudera

This archaic version of our internet was the first time (mainframe) computers interacted with each other. At the time, the architecture typically included two tiers, where cloud providers hosted the backend and clients sent their requests via web applications. . Just like the Internet, the cloud computing concept was born when the U.S.

article thumbnail

What a quarter century of digital transformation at PayPal looks like

CIO Business Intelligence

These applications live on innumerable servers, yet some technology is hosted in the public cloud. The fourth is called the merchant, consumer, and developer experience layer, which includes the web interface, mobile applications, and APIs that allow customers to use PayPal’s service interactively and programmatically.