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4 Steps to Streamline Your Contact Centre Spend

CIO Business Intelligence

The contact center software market is expected to grow at a 21% compound annual growth rate ( CAGR ) from 2022 to 2030. As a whole, Market Research Futures reports that the global market for cloud contact center technology will reach $45.5 billion by 2030, a CAGR of 24.8%. Today’s contact center agents handle 7.2

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What is an automation engineer? A growing role to address IT automation

CIO Business Intelligence

A study from Zippia found that automation has the potential to eliminate 73 million jobs by 2030, with 35% of Americans worried about automation displacing them and 25% of American jobs “highly susceptible” to automation. Design and execute QA tests using scripts that automatically test functionality.

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The history of ESG: A journey towards sustainable investing

IBM Big Data Hub

In 1997, the Global Reporting Initiative (GRI) was founded with the aim of addressing environmental concerns, though it soon broadened its scope to also focus on social and governance issues. The CDP encouraged institutional investors to ask companies to report on their climate impact.

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AI Is Changing the Automotive Industry Forever

Smart Data Collective

A couple of weeks ago, General Motors started testing the benefits of ChatGPT in its products. Precedence Research reports that the market for AI in the automotive sector was worth $3.5 billion last year , but it is projected to be worth nearly $20 billion by 2030. Many other automotive companies are expected to follow suit.

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5 hot IT leadership trends — and 4 going cold

CIO Business Intelligence

He points to a recent observation from GitHub CEO Thomas Dohmke, who noted 40% of computer-generated code was adopted by developers beta testing its Copilot AI automated code-writing system. The test also cut programming time by 55%. “Many people believe this will increase to 80%,” Mehlkopf said. “If

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AI-Based Banking Loan Software Will Become Norm In 2022

Smart Data Collective

However, the market for AI in banking is expected to grow over 30% a year and will be worth over $64 billion by 2030. The Deloitte report says that in the second quarter of 2020 the largest 100 banks in the USA reported $103.4 Banks have been slower to adapt AI technology than some other institutions. Digital banking market.

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Getting ready for artificial general intelligence with examples

IBM Big Data Hub

Regardless, given the wide range of predictions for AGI’s arrival, anywhere from 2030 to 2050 and beyond, it’s crucial to manage expectations and begin by using the value of current AI applications. The doctor uploads the patient’s medical history and recent test results to an AGI-powered medical analysis system.