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DataOps Observability: Taming the Chaos (Part 4)

DataKitchen

Observability is a methodology for providing visibility of every journey that data takes from source to customer value across every tool, environment, data store, team, and customer so that problems are detected and addressed immediately. Jason formed a small team and implemented DataKitchen DataOps Observability.

Testing 130
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

The company’s overall strategy is to “have a customer experience that’s second-to-none — from the moment they first engage with the company to plan their experience, to when they return home at the end of their travels — regardless of what Journey Beyond adventure you are booking.”

IT 119
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Plan Carefully for Your Augmented Analytics Project

Smarten

Adopting Augmented Analytics: How to Get Started Gartner has predicted that, in the future ‘…40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.’ What do you want to achieve by implementing an augmented analytics solution?

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Data Analytics and Social Media: Twin Pillars in the Evolution of Business

Smart Data Collective

Two of the biggest advances in technology that are influencing the direction of business are social media and data analytics. Smart businesses will need to know how to leverage data analytics to make the most of their social media strategies. Data Analytics and Social Media Are Collectively Shaping the Future of Business.

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Optimizing the Energy Sector with Data Analytics

Cloudera

In this respect, several studies project that a proper use of advanced analytics implies savings of between 5% and 7.5%. Towards a better customer experience. Organizations working in traditional energy generation will have to adjust costs by improving the efficiency of these plants.

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10 hottest IT jobs for salary growth in 2023

CIO Business Intelligence

Average salary: US$120,653 Increase since 2021: 15.6% It’s a role that has grown in demand as companies push to implement new tools, technologies, and programs to manage day-to-day operations — with the average salary for a DevOps engineer having grown 14% since 2021, according to Dice.

IT 140
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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). The company is embedding AI into each level of the tech stack it sells to customers, he says. “We

IT 145