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Why Metaversial Business Is a Very Long Way Off

Mark Raskino

[Reminder – these blogs are analyst personal opinion, not Gartner published research]. He was being interviewed on stage by my colleague Steve Prentice (now retired), who asked what the hundreds of CIOs and IT leaders in the audience could do to advance corporate use of immersive virtual worlds for business.

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Seven customer service types that organizations should provide

IBM Big Data Hub

Read the blog: How generative AI is transforming customer service Customer service types that organizations should prioritize By offering different types of customer service and several customer support channels, organizations demonstrate they are investing in customer care. Customer service is an integral part of the customer experience.

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How to create a culture of innovation

CIO Business Intelligence

What didn’t change was the need for organizations to continue to move forward with digital initiatives. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It Fast-forward to 2022. Here, they and others share seven ways to create and nurture a culture of innovation. Colgate-Palmolive.

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Top 14 Must-Read Data Science Books You Need On Your Desk

datapine

“Big data is at the foundation of all the megatrends that are happening.” – Chris Lynch, big data expert. Zettabytes of data are floating around in our digital universe, just waiting to be analyzed and explored, according to AnalyticsWeek. So, what makes the best book for data science? We live in a world saturated with data.

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Using Data to Weather the Storm: YourDMS and Pets Corner

Sisense

In Navigating Change in Crisis , we explore how individuals and companies are adapting to a “new normal.” Learn how organizations, dev teams, and frontline users are adjusting to meet these challenges of our radically altered world. Pets Corner is a leading brick-and-mortar and online retailer, specializing in pet products of all kinds.

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The Complete Digital Analytics Ecosystem: How To Win Big

Occam's Razor

Even if you are in the super-jaded category, this will help you present something to your boss's boss that will get them to finally understand what you do! Even if you are in the super-jaded category, this will help you present something to your boss's boss that will get them to finally understand what you do! Let's go!

Analytics 150
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Facebook Advertising / Marketing: Best Metrics, ROI, Business Value

Occam's Razor

Increased investment in Facebook as an engagement/acquisition channel has translated into requests from CEOs, CMOs and other CxOs about the return on that investment. This blog post is about the above recommendations, and their merit. This audience is immensely attractive to Brands and Marketers around the world. Gets more Likes.