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How generative AI correlates IT and business objectives to maximize business outcomes

IBM Big Data Hub

Business owners often grapple with the frustrating reality of discovering IT issues impacting their operations only after customer complaints have arisen, leaving them with little opportunity to mitigate problems proactively. IT operations must show how observability directly contributes to business success and outcomes.

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Top 18 Social Media KPIs & Metrics You Should Use For A Complete SM Strategy

datapine

Here, we’ll examine 18 essential KPIs for social media, explore the dynamics and demonstrate the importance of social metrics in the modern business age with the help of a KPI software , and, finally, wrapping up with tips on how to set KPIs and make the most of your social platforms. Let’s get going. What Are Social Media KPIs?

Metrics 219
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My top learning moments at Splunk.conf23

Rocket-Powered Data Science

Despite the thousands of miles (and kilometers) of separation, I could feel the excitement in the room as numerous announcements were made, individuals were honored, customer success stories were presented, and new solutions and product features were revealed. I call that “digital resilience for the win!”

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Take Complete Charge Of Customer Satisfaction Metrics – Customer Effort Score, NPS & Customer Satisfaction Score

datapine

Indeed, perception and interaction are the two most pivotal pillars of any customer experience – and exceptional customer experience often leads to improved customer satisfaction, a true catalyst for success in the digital age of business. Read here how these metrics can drive your customers’ satisfaction up!

Metrics 134
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Web Analytics 101: Definitions: Goals, Metrics, KPIs, Dimensions, Targets

Occam's Razor

"What is the difference between a metric and a key performance indicator (KPI)?" " "Are goals metrics?" There seems to be genuine confusion about the simplest, most foundational, parts of web metrics / analytics. Business Objectives: This is the answer to the question: "Why does your website exist?"

Metrics 138
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A Guide To The Top 14 Types Of Reports With Examples Of When To Use Them

datapine

While reporting has been a common practice for many decades, the business world keeps evolving and, with more competitive industries, the need to generate fast and accurate reports becomes critical. This presents a problem for many modern organizations today as building reports can take from hours to days.

Reporting 201
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OpenTelemetry vs. Prometheus: You can’t fix what you can’t see

IBM Big Data Hub

OpenTelemetry and Prometheus enable the collection and transformation of metrics, which allows DevOps and IT teams to generate and act on performance insights. These APIs play a key role in standardizing the collection of OpenTelemetry metrics. Metrics: Metrics define a high-level overview of system performance and health.

Metrics 77