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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

Across arguably every industry, business leaders view a great customer experience strategy as a key differentiator. And thanks to online metrics, specific customer feedback, and data analytics, these retailers had more information about their customers than ever before. Increasingly organizations expanded what they offered.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 10: COVID-19 | Evolving Trends of Digital Transformation

bridgei2i

PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 10: COVID-19 | Evolving Trends of Digital Transformation. COVID-19 | Evolving Trends of Digital Transformation. My name is Vignesh, and I help companies succeed in their AI-enabled digital transformation. Listening time: 12 minutes.

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Analytics Insights and Careers at the Speed of Data

Rocket-Powered Data Science

How to make smarter data-driven decisions at scale : [link]. The determination of winners and losers in the data analytics space is a much more dynamic proposition than it ever has been. A lot has changed in those five years, and so has the data landscape. Well, that statement was made five years ago!

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3 data-driven approaches to raise the bar on customer experience

CIO Business Intelligence

Business leaders, recognizing the importance of elevated customer experiences, are looking to the CIO and their IT teams to help harness the power of data, predictive analytics, and cloud resources to create more engaging, seamless experiences for customers. Embed CX into your data strategy.

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ADP’s cloud transformation pays dividends

CIO Business Intelligence

Vipul Nagrath, who was global CIO of ADP during the company’s early embrace of the cloud, spearheaded ADP’s companywide digital transformation, which started in earnest five years ago fueled by the company’s hybrid cloud. There’s a brand-new wave of digital transformation that’s coming,” he says.

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The Impact of Healthcare BI Tools on Decision-Making and Patient Care

FineReport

Understanding Healthcare BI Tools The Role of Healthcare BI Tools Healthcare BI tools are instrumental in revolutionizing decision-making processes and patient care through the utilization of advanced data analysis and technology.

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PepsiCo transforms for the digital era

CIO Business Intelligence

Kanioura, who was hired away from Accenture two years ago to serve as the food and beverage multinational’s first chief strategy and transformation officer, says earning employee trust was one of her greatest challenges in those early months. But there is more room to go.