Remove Data-driven Remove Measurement Remove Snapshot Remove Strategy
article thumbnail

Call Center Dashboard – Reporting & Analytics In Our Data-driven World

datapine

That said, to improve the overall efficiency, productivity, performance, and intelligence of your contact center you will need to leverage the wealth of digital data available at your fingertips. And the best way to do so is by using digital dashboards and a modern online reporting tool.

article thumbnail

Why Company Data Strategies Are Indelibly Linked with DEI

Cloudera

The Cloudera Enterprise Data Maturity Report is a global survey of 3,150 business and IT decision makers assessing organizations’ maturity when it comes to their current capabilities and handling of data and analytics. Organizations with strong DEI strategies perform better.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 18 Social Media KPIs & Metrics You Should Use For A Complete SM Strategy

datapine

In a hyper-connected digital world driven by data, there has never been a better time for businesses to gather meaningful insights on their target prospects, in addition to measuring ongoing levels of commercial growth and performance. Let’s get going. What Are Social Media KPIs? Social Media KPIs You Should Track.

Metrics 219
article thumbnail

Getting Started With Incremental Sales – Best Practices & Examples

datapine

A loyal, high-value repeat customer is worth more than a cheap sale, and by implementing the right strategy, setting the right goals, and working with the right KPIs, you will achieve the results you desire. But how do you calculate the impact of your promotional strategies? Keep reading to find out!

Sales 176
article thumbnail

10 Examples of How Big Data in Logistics Can Transform The Supply Chain

datapine

Table of Contents 1) Benefits Of Big Data In Logistics 2) 10 Big Data In Logistics Use Cases Big data is revolutionizing many fields of business, and logistics analytics is no exception. The complex and ever-evolving nature of logistics makes it an essential use case for big data applications. Did you know?

Big Data 275
article thumbnail

How IBM HR and the Chief Data Office partnered to drive data quality, increased productivity and a move to higher value work

IBM Big Data Hub

People analytics is at the center of Human Resources (HR) strategy. Companies rely heavily on data and analytics to find and retain talent, drive engagement, and improve productivity. However, analytics are only as good as the quality of the data, which aims to be error-free, trustworthy, and transparent. What is data quality?

article thumbnail

Everything You Need To Know To Get Started With Helpdesk KPIs

datapine

In today’s business world, competition is fierce across all industries and sectors, which means that to survive and thrive, working with measurable online data analysis and performance metrics is essential. As the saying goes: what gets measured can be improved. Your customer service and support operations are no exception.

KPI 169