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How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

And for the past eight years, in an environment that’s increasingly changing and demanding, it’s been on a digital transformation journey to refine its customer service and generate proposals more adapted to its needs. Migration to the cloud is another transversal project with great impact, both in operations and business.

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An Intelligent Future for Manufacturing

CIO Business Intelligence

“Going digital is not only necessary for economic development,” writes Liu Chao, CEO of Huawei’s Manufacturing Business Unit, “but it is also the key to building a modern economic system and shaping industrial competitiveness.” Click here to learn how Huawei’s Intelligent manufacturing solutions can help transform your organisation.

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Mainframe and the cloud? It’s easy with open source

IBM Big Data Hub

Developers require hands-on interaction with the tools they use—a deep relationship that makes the technology their own, even as they work in the cloud. One source of such software is the Open Mainframe Project (OMP), hosted by the Linux Foundation and championed by IBM, Broadcom, Rocket Software and others.

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Examples of IBM assisting insurance companies in implementing generative AI-based solutions  

IBM Big Data Hub

This approach can accelerate speed-to-market by providing enhanced capabilities for developing innovative products and services, facilitating business growth and improving the overall customer experience in their interactions with the company. Generative AI also aids in generating test cases and scripts for testing the modernized code.

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Take Advantage Of Mobile Dashboards – Examples & Selected Designs

datapine

Mobile technology has changed the way we interact with the world around us, and when it comes to analyzing valuable business insights, mobile dashboards offer the freedom and flexibility to turn stats into success while you’re on the go. Why Are Mobile Dashboards Important?

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4 Steps to Streamline Your Contact Centre Spend

CIO Business Intelligence

There are a host of reasons, many centered on the cloud’s ability to enable more flexible, omnichannel service delivery and enhanced CX solutions. Besides automating many of your customer interactions with AI-powered bots and IVR technology, you can automate many other mission-critical processes. Digital Transformation

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5 common consultant negotiation tactics and how to protect your interests

CIO Business Intelligence

To execute a successful digital transformation initiative, you are likely to establish consulting provider relationships. For example, the consultant will seek to test the strength of their relationship with executive leadership against the strength of the program leadership team. This takes planning.