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Leaning into Retail’s Challenges with Digital Transformation

CIO Business Intelligence

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year.

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Allstate’s cloud-first approach to digital transformation pays off

CIO Business Intelligence

Zulfi Jeevanjee, EVP and CIO, believes the best way to build and align next-generation business processes and modern IT platforms is to build anew, and so he is taking a cloud-first approach to digital transformation, dumping out all legacy infrastructure along the way. To fuel its transformation, the Northbrook, Ill.-based

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How to create a robust digital transformation strategy

IBM Big Data Hub

Organizations are increasingly investing in digital transformation as a way to maintain or grow a competitive advantage. A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved.

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Frucor Suntory amplifies sales and service with a unified mobile app

CIO Business Intelligence

But Frucor Suntory’s 20-year-old sales automation system was holding it back. The tools also didn’t work well offline, which frustrated field sales reps and customers alike. In addition, they needed standardized processes during sales meetings that would populate the CRM with the right data. But simple is as complex does.

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10 ways to accelerate digital transformation

CIO Business Intelligence

If you think you’re keeping up, think again: One recent study from research firm Gartner found that the majority of CEOs (59%) say digital initiatives take too long and 52% take too long to realize value. The pressure is on to accelerate digital transformation, according to CIOs, researchers, and analysts.

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Psst… Are You Doing Digital Transformation All Wrong?

CIO Business Intelligence

A value stream is a self-sustaining organization that contains all of the necessary people and roles to deliver value – from the “concept” to “cash” – marketing, legal, procurement, sales, IT, R&D, and of course, the business. Digital Transformation

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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards. These allow us time to focus on growing sales.

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