Certinia uses AI to accelerate finance functions for service companies
CIO Business Intelligence
DECEMBER 13, 2023
Certinia got an early look at Salesforce’s generative AI effort, Einstein GPT, and has been testing it to automate customer success plan drafting based on data held within Salesforce Data Cloud. At Certinia he also oversees IT and finance, helped by another new appointment, CFO Erin Sawyer.
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