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The Journey to Understanding your Insurance Customers

Cloudera

Insurance carriers have a unique opportunity: They have access to powerful technologies and a wealth of information that can help them to better understand their customers and provide an enhanced customer experience. . In a March 2021 poll by Celent , “improving customer experience” was identified as the top focus (63%) for insurers.

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15 Best Non-Profit KPIs and Metric Examples for 2021 Reporting

Jet Global

Non-profit metrics quantify the organization’s many endeavours in extending its impact on society. How to choose the right non-profit metrics? There are hundreds of metrics to choose from, and if they are not vetted properly, the organization could end up with too few or too many KPIs. What are non-profit KPIs?

Metrics 98
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Expectations vs. reality: A real-world check on generative AI

CIO Business Intelligence

Gen AI takes us from single-use models of machine learning (ML) to AI tools that promise to be a platform with uses in many areas, but you still need to validate they’re appropriate for the problems you want solved, and that your users know how to use gen AI effectively.

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Interview with: Sankar Narayanan, Chief Practice Officer at Fractal Analytics

Corinium

I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. The Insurance practice is currently engaged with several top 10 P&C insurers in the US, across the Insurance value chain through AI, Engineering, Design & Behavioural Sciences programs.

Insurance 250
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11 Financial Model Examples & Templates for 2021

Jet Global

Enterprises actively use financial modeling to guide their financial planning and strategic decision-making. Financial models offer data-driven, quantitative analysis that tells you where your company stands and where it’s heading. That being said, one model can’t do it all. What Is Financial Modeling?

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Explaining black-box models using attribute importance, PDPs, and LIME

Domino Data Lab

In this article we cover explainability for black-box models and show how to use different methods from the Skater framework to provide insights into the inner workings of a simple credit scoring neural network model. The interest in interpretation of machine learning has been rapidly accelerating in the last decade.

Modeling 139
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Conversational AI use cases for enterprises

IBM Big Data Hub

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. DL models can improve over time through further training and exposure to more data. billion by 2030.