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10 cloud strategy questions every IT leader must answer

CIO Business Intelligence

Although some continue to leap without looking into cloud deals, the value of developing a comprehensive cloud strategy has become evident. Without a clear cloud strategy and broad leadership support, even value-adding cloud investments may be at risk. And it’s never too late for CIOs to reassess their cloud strategies.

Strategy 145
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Unlocking success: Key components of a winning customer experience strategy

IBM Big Data Hub

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Seven hallmarks of a successful customer experience strategy Customer experience requires the right strategy and dedicated actions to drive success.

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How HR&A uses Amazon Redshift spatial analytics on Amazon Redshift Serverless to measure digital equity in states across the US

AWS Big Data

HR&A has used Amazon Redshift Serverless and CARTO to process survey findings more efficiently and create custom interactive dashboards to facilitate understanding of the results. The counties that are in lighter shades represent limited survey responses and need to be included in the targeted data collection strategy.

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Top 15 Warehouse KPIs & Metrics For Efficient Management 

datapine

Every day, more and more businesses realize the value of analyzing their own performance to boost strategies and achieve their goals. A Warehouse KPI is a measurement that helps warehousing managers to track the performance of their inventory management, order fulfillment, picking and packing, transportation, and overall operations.

Metrics 217
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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

While every customer interaction is different, organizations that want to improve customer retention and grow their customer base must create an effective customer service strategy. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1.

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CIOs sharpen tech strategies to support hybrid work

CIO Business Intelligence

And we say what we’re doing, the principle it’s related to, and here’s how we measure it.” Those principles, along with lessons learned during recent years, have helped Pfeiffer sharpen her tech strategy for supporting hybrid work in 2023. Still, he says there’s room for improvement.

Strategy 142
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How to build a successful talent acquisition strategy

IBM Big Data Hub

Talent acquisition refers to the ongoing strategy and process an organization and its HR department uses to source, attract, evaluate, hire and retain the highly-qualified new employees it needs to grow. A well-crafted talent acquisition strategy has become a critical component for organizations seeking to secure a competitive edge.