Generative AI gold rush drives IT spending — with payoff in question
CIO Business Intelligence
APRIL 19, 2024
It takes more than just installing software to make gen AI work,” McDonald said. AI promises cost savings, productivity improvements, and better customer experiences, but CIOs need to figure out how to calculate the ROI , McDonald said. The question then becomes, ‘What am I going to get from this?’” growth in 2023.
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