article thumbnail

Zendesk CX Trends Report 2021

Corinium

New customer expectations, spiking support requests, and working apart—yep, that was 2020. We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report. Get the report today!

Reporting 195
article thumbnail

Discover The Power Of Modern Performance Reports – See Examples & Best Practices 

datapine

Table of Contents 1) What Is A Performance Report? 2) The Importance of Performance Reports 3) Performance Report Examples 4) Performance Reporting Tips Performance reporting has been a traditional business practice for decades now. At the time, this was not an issue, as the static nature of reporting was the norm.

Reporting 207
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Enterprise Reporting: The 2020’s Comprehensive Guide

FineReport

What Is Enterprise Reporting? Enterprise reporting is a process of extracting, processing, organizing, analyzing, and displaying data in the companies. It uses enterprise reporting tools to organize data into charts, tables, widgets, or other visualizations. And enterprise reporting is a more specific category within BI.

article thumbnail

Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond

CIO Business Intelligence

It hardly needs saying: The world has changed significantly since 2020. The push to personalize customer and employee interactions along with the increase in remote work has increased the already large volume of sensitive data that companies must securely and properly manage. Read the report. Digital Transformation

Reporting 105
article thumbnail

Data and Analytics Hype Cycles for 2020 Just Published!

Andrew White

Hype Cycle for Enterprise Information Management, 2020 Hype around data and analytics continues at fever pitch, driven in part by increased demands related to COVID-19. Data and analytics leaders should use this report to understand key trends and innovations. This report will help you assess AI-specific maturity and adoption.

article thumbnail

Gartner’s Top 20 Emerging Technologies and Trends Topics for 2020

John Wheeler

Here’s our final “20 for 20” view on the top 20 Emerging Technologies & Trends (ETT) client topics across the full 2020 year. In 2020, our ETT analyst team addressed nearly 11,000 unique discussion topics as part of our daily client interactions.

article thumbnail

A Report on Reporting: Five Things We Learned

Juice Analytics

Reporting is broken, long live reporting. For all the talk about dashboards and data visualization, the conversation about reporting can seem like a deafening silence. That’s why I’ve started to refer to reporting as the dark matter of the modern workplace. Above all, reporting needs to be accurate and error-free.