Remove digital
article thumbnail

Huge Benefits of Business Intelligence for Your Company

Smart Data Collective

Introduction: What is Business Intelligence? Business Intelligence is the collection, storage, analysis, and reporting of data to make better business decisions. ” Many companies realize the power of BI to improve their business results. How Do I Digitize My Data to Get the Most Out of My BI Strategy?

article thumbnail

State of the CIO, 2022: Focus turns to IT fundamentals

CIO Business Intelligence

Like so many companies coming off a two-year cycle of near-non-stop digitization, USPTO is in a bit of recalibration mode. Source: State of the CIO, 2022. The pivot back to foundational IT work was reflected in CIO.com’s 2022 State of the CIO research , which surveyed 985 IT leaders and 250 line of business (LOB) participants.

IT 131
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is digital transformation? A necessary disruption

CIO Business Intelligence

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Digital transformation is the integration of digital technologies into all aspects of business operations. Moreover, digital transformation means doing all that work on a continuous basis.

article thumbnail

10 ways to accelerate digital transformation

CIO Business Intelligence

The pandemic-era push to quickly boost digital touchpoints and services proved that transformation can happen fast. If you think you’re keeping up, think again: One recent study from research firm Gartner found that the majority of CEOs (59%) say digital initiatives take too long and 52% take too long to realize value.

article thumbnail

Real estate CIOs drive deals with data

CIO Business Intelligence

The residential real estate industry may not be perceived to be as digitally aggressive as Wall Street titans and multinational manufacturing conglomerates. As for Keller Williams, Chief Technology and Digital Officer Chris Cox sees the cloud as an engine for innovation. minutes from the moment the property is listed.

article thumbnail

Ferrovial puts AI at the heart of its transformation

CIO Business Intelligence

With the aim to accelerate innovation and transform its digital infrastructures and services, Ferrovial created its Digital Hub to serve as a meeting point where research and experimentation with digital strategies could, for example, provide new sources of income and improve company operations.

IT 106
article thumbnail

The $400 billion opportunity for AI in customer service

CIO Business Intelligence

Of customers who turned to a support bot from December 2022 to February 2023, only 25% said they would willingly use them again to solve a problem, according to Gartner. Training and onboarding new call center workers The attrition rate of call center employees is brutal; in 2022, the average turnover rate was 38%.