AWS Big Data

JUNE 12, 2023

Joulica is an Ireland-based startup in the contact center industry. Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry.

Analytics 52

Analytics Visualization Dashboards Interactive 52

CIO Business Intelligence

JULY 13, 2022

These are the kinds of experiences that engage us, excite us, and leave us feeling satisfied. CXOs, CIOs, and others entrusted with and empowered to make CX decisions should want the experiences that flow in and out of their contact centers to be just as engaging. Personalized tours. Packed sports arenas.

Data-driven 98

Data-driven Cost-Benefit Digital Transformation Interactive 98

CIO Business Intelligence

JUNE 8, 2023

Average salary: US$120,653 Increase since 2021: 15.6% Average salary: US$136,017 Increase since 2021: 14.1% Average salary: US$139,683 Increase since 2021: 12.9% Average salary: US$132,094 Increase since 2021: 10.8% Average salary: US$164,814 Increase since 2021: 8.4% percent since 2021, according to Dice.

IT 139

IT Digital Transformation Software Risk 139

Smart Data Collective

OCTOBER 7, 2023

The daily articles we are seeing about the changes brought on by ChatGPT are clear evidence of the changes it has created. In an age dominated by AI technology, the ways in which we interact with the world around us are continuously evolving. AI technology has had a huge impact on our everyday lives.

Technology 94

Technology Snapshot Data-driven Machine Learning 94

CIO Business Intelligence

APRIL 14, 2022

And it’s not just about the data on offer itself. Everyone is in the market for more information about their competitors, their customers, their internal operations, and the general world as well. The company collects data about pricing and products across dozens of industries such as travel and financial services. Informatica.

Enterprise 138

Enterprise Marketing Measurement Reporting 138

CIO Business Intelligence

FEBRUARY 5, 2024

That project, though, has been hamstrung by a failure to reach an agreement with the potential buyer of Tech Foundations, and by dissent within the company about the best way forward. Contacted Monday, the company said it was too early to identify the trustee. Paul Saleh, previously the company’s CFO, was named CEO on Jan.

Sales 98

Sales Big Data Marketing Management 98

DataKitchen

NOVEMBER 28, 2022

When you find a problem, use the DataKitchen DataOps Automation product to permanently fix it by automating all your chosen technologies’ testing, deployment, and orchestration. Spend less time worrying about what may go wrong and gain more time to create by observing the entire data journey and taking early action to stay on track.

Testing 130

Testing Reporting Dashboards Visualization 130

CIO Business Intelligence

NOVEMBER 1, 2023

Previously, we didn’t have access to all the data about our customers because we didn’t have the direct customer contact,” says Altehed. But now we take it over, which enables us to have a relationship with our customers throughout their use of the car that they buy or subscribe to.”

Software 128

Software Testing Digital Transformation Management 128

Cloudera

MAY 11, 2023

During his time living in Latin America in early 2016, Alex saw what he describes as a “knowledge gap” —s eeing the way skills, content and expertise are shared in an open, friendly way at conferences in the US, Alex wanted to replicate that in Latin America. His friend Max said, “Are you sure about that?”

Digital Transformation 86

Digital Transformation Sales Big Data Technology 86

CDW Research Hub

MARCH 3, 2022

Call centers vs. contact centers—which fits your business best? Think about your last great customer service experience. Maybe your issue was resolved using an app or automated line. Now, think about your last not-so-great customer service experience. Customers today expect a seamless contact experience wherever they are.

Interactive 74

Interactive Optimization Management Marketing 74

AWS Big Data

JUNE 27, 2023

We chose Amazon QuickSight because it gave us dynamic and interactive dashboards embedded in our application, while saving us money and development time. In this post, we discuss how we built a solution using QuickSight that delivers real-time visibility of key metrics to public sector recruiters.

Metrics 97

Metrics Dashboards Interactive Visualization 97

Smart Data Collective

OCTOBER 17, 2022

Demographic data about your target audience includes geography, interests, age, gender, etc. Preferences of customers include assessing product’s usefulness in consideration of price and consumer income. Experience analysis helps us understand why our consumers do what they do. Use forms to gather contact information.

Marketing 121

Marketing Optimization Data Analytics Analytics 121

CIO Business Intelligence

FEBRUARY 2, 2023

I used to try to do it on Fridays, and I’d get up and start whining about it to my wife. Know you are not alone Of course it’s critical to stay current with your contacts if you’re looking for a job, but networking goes far beyond that. But then I started doing it, and I’d come back energized and full of ideas.”

IT 117

IT Insurance Data Processing ROI 117

IBM Big Data Hub

NOVEMBER 6, 2023

And with SMBs representing 44% of the US GDP , they cannot be ignored. Enterprises should create personalized experiences for SMBs based on qualitative and quantitative data As SMBs become more cautious about their spending, the enterprises that serve them must drive value through increased personalization.

Cost-Benefit 111

Cost-Benefit Enterprise ROI Data Warehouse 111

IBM Big Data Hub

JANUARY 3, 2024

But what about in the world of voice? So much attention has been given to LLMs as a catalyst for enhanced generative AI chat capabilities that not many are talking about how it can be applied to voice-based conversational experiences. We can go on and on about how great these models are, but what it really comes down to is performance.

Modeling 109

Modeling Interactive Metrics Testing 109

Jet Global

AUGUST 11, 2022

For more information about Logi products, visit insightsoftware.com. About insightsoftware. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. About Dundas Data Visualization.

Analytics 98

Analytics Visualization Finance Dashboards 98

CIO Business Intelligence

FEBRUARY 19, 2024

We want students to be aware of us as an employer, and we want to have a diverse workforce,” says NCDIT HR DirectorJoey Harrison. The NAACP cites similar figures , saying that research has found that although “Black people comprise 13% of the US population, they represent only 7% of the computing workforce.”

IT 137

IT Consulting Reporting Software 137

CIO Business Intelligence

FEBRUARY 1, 2024

IR sniping follows three main guiding principles: Low card exchange: Every contact leaves a trace. IR sniping makes cybersecurity more efficient by answering the questions people care about: What did the attackers take? Occam’s razor: The simplest explanation is often the right one. What data do you need to answer those questions?

Strategy 104

Strategy Risk Technology IT 104

Business Over Broadway

MARCH 22, 2021

An excellent way to learn about a subject is to ask people involved in that subject. Specifically, to learn about data science and machine learning, it is good to ask data professionals who work in those areas. Help Us Answer Two Questions. The survey will take you about 10-15 minutes to complete.

Machine Learning 109

Machine Learning Data Science Reporting Analytics 109

CIO Business Intelligence

FEBRUARY 13, 2023

Hot: AI and VR/AR With digital transformations moving at full throttle, and a desire to stay innovative, it should come as no surprise that use cases for virtual reality, augmented reality, and artificial intelligence continue to grow in several verticals. It’s all about uptime and input.

IT 145

IT Insurance Machine Learning Marketing 145

CDW Research Hub

NOVEMBER 23, 2022

Learn more about modern application integration with a hub-and-spoke model by reading our white paper. Contact us to learn how your organization can use the full force of its resources to provide a seamless and quality customer experience.

Modeling 90

Modeling Enterprise Optimization Strategy 90

Cloudera

JUNE 15, 2023

Both of us were thrilled we achieved it! Not only did volunteers feel a sense of accomplishment for tasks completed, but they were energized from seeing the direct impact of their time and effort. “A lot of volunteering opportunities can be general, but this opportunity allowed us to be in direct contact with those who needed our help.

Management 86

Management IT 86

IBM Big Data Hub

MAY 9, 2023

These events can provide a wealth of information about what’s actually happening across your business at any moment in time. For more information, please visit the IBM Event Automation website or contact your local IBM representative or IBM Business Partner.

Business Intelligence 106

Business Intelligence Data-driven Marketing Enterprise 106

Cloudera

JULY 29, 2021

HIMSS21 is just a few days away, and we hope you will join us to talk about how we can all achieve better health outcomes by working together. Cloudera offers a comprehensive data platform enabling data sourced from the bedside and the edge, such as ICU and CCU, to be analyzed using advanced machine learning and AI.

Unstructured Data 100

Unstructured Data Machine Learning Management Analytics 100

CIO Business Intelligence

DECEMBER 29, 2023

And Steven Palmese, CIO at Presidio, a digital services and solutions provider, says he’s further leveraging automation for synthetic transactions and performance monitoring within the company’s network and contact center environments. We’re using bot technology to automate back-office processing of invoices and order entry,” he says.

Cost-Benefit 139

Cost-Benefit Digital Transformation Consulting Strategy 139

CIO Business Intelligence

JANUARY 25, 2023

One opportunity for improvement was with customers who are frustrated about arriving at the gate after boarding time and unable to board because the doors are shut, while the plane is sitting on the ground. If we can’t help them do that, it drives us crazy.” We are in the business of getting people to where they want to go.

Digital Transformation 127

Digital Transformation Technology Data-driven Modeling 127

Smart Data Collective

NOVEMBER 29, 2022

Here are some ways that you can use data analytics to better optimize your website. It will come as little surprise that most of us access the internet using our smartphones now. Then you can think about the desktop. Contact information should be easy to find. Don’t hide your contact info under a bushel.

Optimization 110

Optimization Data Analytics Analytics Analytics Technologies 110

IBM Big Data Hub

MARCH 25, 2024

The global adoption of generative AI is upon us, and it’s essential for marketing organizations to understand and play in this space to stay competitive. Most of us are familiar with the term “FOMO”, or fear of missing out. There is excitement, curiosity, and a bit of angst—sometimes felt simultaneously.

Uncertainty 106

Uncertainty Cost-Benefit Risk Measurement 106

CIO Business Intelligence

JUNE 21, 2022

Instead of IT worrying about fitting 50 new servers needed by a proposed acquisition into their data center, they check a few boxes on the cloud vendor’s dashboard and capacity becomes available in hours rather than weeks. Learn more about Wipro FullStride Cloud Services , industry-leading cloud capabilities and services.

Digital Transformation 113

Digital Transformation Manufacturing Software Marketing 113

CIO Business Intelligence

JUNE 25, 2023

By Bryan Kirschner, Vice President, Strategy at DataStax Bill Gates has seen (or, for that matter, caused) some profound advances in technology, so I don’t take a contrarian position lightly, but I think the way he describes his epiphany about the importance of AI is only half right. Learn more about how DataStax enables real-time AI here.

Finance 113

Finance Uncertainty Strategy Modeling 113

IBM Big Data Hub

JANUARY 26, 2024

Overgrown trees that came into contact with a power line. The 2003 blackout mentioned earlier wasn’t an isolated case; in some regions, vegetation causes up to half of the power outages, and in the US, this figure reaches as high as 92% , as reported by the Federal Energy Commission. What caused the blackout?

Management 70

Management Risk Data-driven Reporting 70

AWS Big Data

APRIL 19, 2023

We use Valentine, a data science algorithm for comparing datasets, to improve data product recommendations. Neptune, the managed AWS graph database service, stores information about explicit connections between datasets, improving the recommendations. Example use case Let’s walk through a concrete example.

Technology 80

Technology Data-driven Machine Learning Sales 80

CIO Business Intelligence

APRIL 24, 2024

AMA employs about 7,600, serves a catchment area of nearly 2.5 We started with an evolution of the CRM to manage the citizen relationship, and the various requests and reports: those who come into contact with the AMA must be recognized on any channel and receive consistent answers in a multichannel perspective,” he says.

Digital Transformation 104

Digital Transformation Business Intelligence Unstructured Data Data Lake 104

Jet Global

AUGUST 4, 2023

Power BI continues to Shock and Awe us all, month after month. In the December release of Power BI Desktop, I saw the GANTT chart and we had a use case to update task dates and descriptions on project plans for a client. You can find more info on this site about the write-back technologies. BI is now a 2-Way Street.

Visualization 52

Visualization Reporting Technology Modeling 52

CIO Business Intelligence

MARCH 18, 2024

This collaboration enables us to deliver Zero Trust for workload access in a way that simplifies and automates the evolving security challenges faced by DevOps and DevSecOps teams,” said Apurva Dave, CMO at Aembit. Press Contact Apurva Dave Chief Marketing Officer press@aembit.io

Enterprise 75

Enterprise Data-driven Management Risk 75

Jet Global

NOVEMBER 8, 2023

Congratulations to all the winners who show us how creativity, hard work, and perseverance can lead to success.” “As Companies must have base-year operating revenues of at least US$50,000, and current-year operating revenues of at least US$5 million. We are proud of all the winners for achieving this well-deserved honor.”

Technology 59

Technology Finance Reporting Marketing 59

CIO Business Intelligence

JANUARY 25, 2023

The pandemic certainly accelerated the growth and adoption of buying online, and that certainly caused us to accelerate the landscape and breadth of the offering we have,” he says. “We We are here to help you be successful, and that’s gone a long way in deepening relationships where they support and help us to be successful and vice versa.

Strategy 111

Strategy Interactive Digital Transformation Technology 111