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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Here they are.

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How managed device services enable the inclusion of sustainability principles into IT

CIO Business Intelligence

Organizations that have made progress on environmental objectives to include circular economy principles have also made progress on broader business objectives of better asset management strategies and reduced procurement cycles.

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How generative AI correlates IT and business objectives to maximize business outcomes

IBM Big Data Hub

The effective use of IT resources to support business goals can be a game changer for any organization. But significant challenges delay the integration of transformative technology into business processes. With this many applications, it becomes a significant challenge for IT operations to focus on achieving desired business outcomes.

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SAP adds more tools for developers on its platform

CIO Business Intelligence

While artificial intelligence is a key focus at SAP’s user conference, Sapphire, this year, the company has announced that it is also enhancing its Business Technology Platform — application development and automation, data and analytics, integration, and AI capabilities — by adding features to extend its components’ functionality.

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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. Provide an IT service that focuses on user experience,” advises Edgar Padua, business value architect at digital workplace provider Nexthink. The following nine tips will help get your there.

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Transforming IT for digital success

CIO Business Intelligence

Laggards must follow the pace of leaders with defined roles and responsibilities that align with business needs and transformation goals,” says Ram Palaniappan, chief technology officer at IT services company TEKsystems. Yet many IT departments are struggling to reshape themselves to better meet the mandates of today.

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What is Predictive Analytics and Can it Help You Achieve Business Objectives?

Smarten

Today’s self-serve predictive analytics and forecasting tools are designed to support business users and data analysts alike. Predictive analytics is the process of forecasting or predicting business results for planning purposes. Can Predictive Analytics Help You Achieve Business Objectives?