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6 ways generative AI can optimize asset management

IBM Big Data Hub

Every asset manager, regardless of the organization’s size, faces similar mandates: streamline maintenance planning, enhance asset or equipment reliability and optimize workflows to improve quality and productivity. Support reliability engineering Reliability is a critical key performance indicator in any asset-driven business.

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3 forces shaping the evolution of ERP

CIO Business Intelligence

The challenges of the past two years “are tipping the scales toward speedier adoption of next-generation ERP systems,” noted a team of analysts led by Neveen Awad in a report published by Boston Consulting Group. “It The HR component of ERP systems will need to account for rapid onboarding, unpredictable hours, and frequent turnover.

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Transforming IT for digital success

CIO Business Intelligence

Many aspire to do better, though, with 43% of the transformers seeking to improve their performance. One way they’re doing that is by reimagining the IT function, say management consultants, executive advisors, and CIOs themselves. Become truly customer-centric Attention to customers pays off.

IT 133
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Unlocking success: Key components of a winning customer experience strategy

IBM Big Data Hub

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Measure everything Establishing and tracking key performance indicators (KPIs) is an important component of customer experience management.

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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. It’s all about obtaining an optimal balance. Today, many CIOs feel the same way about metrics.

Metrics 130
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What is Integrated Business Planning (IBP)?

IBM Big Data Hub

The term ‘IBP’ was introduced by the management consulting firm Oliver Wight to describe an evolved version of the sales and operations planning (S&OP process) they originally developed in the early 1980s. Making up the IBP framework are six key pillars: 1.

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How to build a successful procurement strategy

IBM Big Data Hub

A procurement strategy allows an organization to navigate an increasingly complex global supply chain, adapt swiftly to market fluctuations, and achieve cost optimization, operational efficiency and growth. Define success Establish key performance indicators (KPIs) that will be used to measure the success of the procurement strategy.