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10 ways to accelerate digital transformation

CIO Business Intelligence

If you think you’re keeping up, think again: One recent study from research firm Gartner found that the majority of CEOs (59%) say digital initiatives take too long and 52% take too long to realize value. The pressure is on to accelerate digital transformation, according to CIOs, researchers, and analysts.

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The Omnichannel Shopping Experience: How to Address Customer Preferences

CIO Business Intelligence

People rely on their smartphones, social platforms, and digital channels for information, entertainment, and online purchases. Adhering with this digital transformation, consumers expect personalized service and convenience when shopping both online and in-store. Digital Transformation, IT Leadership

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 13: Digital Sales Enablement is a gamechanger in the post-COVID era

bridgei2i

PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 13: Digital Sales Enablement is a gamechanger in the. Digital Sales Enablement is a gamechanger in the post-COVID era. And that’s why digital sales enablement powered by AI becomes all the more important. post-COVID era. Subscribe Now.

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Empowering Field Service Teams With a Powerful Data Platform

CIO Business Intelligence

For many years Sumair Dutta, Senior Director of Product Marketing at ServiceMax, has championed the role of field service leaders, particularly in asset-intensive industries where the manufacture and sale of equipment is merely the beginning of the customer lifecycle. That is why service-oriented digital transformations are prevalent.

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Customer experience examples that drive value

IBM Big Data Hub

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

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Consumer Technology & Durables (CTD) in the COVID-19 Era

bridgei2i

CTD’s growth over the last two decades was aided by technological innovation and the steady drop of electronics components’ costs, driven by economies of scale. Consumer brands offered discounts and offers to consumers during shopping seasons to boost the sales of HDTVs, household appliances, home entertainment, and cars.

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Case Study – Smarten Analytics Case Study: Implementation for Largest Global Air Cooler Company in India

Smarten

The Smarten Augmented Analytics solution allows the Client users to interact with data to identify overall profitability at various levels in the organization. It supports the Client team in tracking organizational performance, to reduce cost and increase the profitability of each department, without compromising quality.