IBM Big Data Hub

FEBRUARY 23, 2024

This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

Enterprise 108

Enterprise Interactive Data-driven Key Performance Indicator 108

O'Reilly on Data

APRIL 23, 2024

Why is it that Amazon, which has positioned itself as “the most customer-centric company on the planet,” now lards its search results with advertisements, placing them ahead of the customer-centric results chosen by the company’s organic search algorithms, which prioritize a combination of low price, high customer ratings, and other similar factors?

Advertising 270

Advertising Cost-Benefit Marketing Risk 270

CIO Business Intelligence

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. We are paying very close attention to trends from a customer perspective.

Insurance 132

Insurance IT Digital Transformation Machine Learning 132

CIO Business Intelligence

MARCH 12, 2024

Workflow automation software provider Creatio has added a suite of generative AI capabilities to its customer relationship management (CRM) offerings. Creatio Copilot acts as a virtual assistant that comprehends natural language, facilitating the completion of tasks efficiently. CRM Systems, Salesforce Automation

IT 98

IT Sales Forecasting Marketing 98

CIO Business Intelligence

APRIL 12, 2024

These roles include data scientist, machine learning engineer, software engineer, research scientist, full-stack developer, deep learning engineer, software architect, and field programmable gate array (FPGA) engineer. Torch enables fast and efficient GPU support, focusing on improving flexibility and speed when building complex algorithms.

Deep Learning 124

Deep Learning IT Machine Learning IoT 124

CIO Business Intelligence

NOVEMBER 29, 2023

If you’re skeptical about dipping your enterprise’s virtual toes into a metaverse, rightfully so. While some investors and developers pulled back , others kept forging ahead, developing chips for augmented and virtual reality, trialing advertising through augmented reality, and “stockpiling gaming content,” according to CBInsights.

Interactive 105

Interactive Recreation/Entertainment Enterprise Advertising 105

CIO Business Intelligence

JANUARY 31, 2024

CIOs and their IT teams — including operations/DevOps, site reliability engineering, and platform engineering — are charged with building and managing IT services that can provide near 100% uptime. GenAI can rapidly work through massive amounts of data to identify patterns that enable IT to quickly understand the root cause of an incident.

IT 126

IT Data Processing Reporting Enterprise 126

Cloudera

MARCH 22, 2024

That’s why Cloudera and Red Hat , renowned for their open-source solutions, have teamed up to bring Red Hat Enterprise Linux ( RHEL ) to Cloudera on public cloud as the operating system for all of our public cloud platform images. Let’s dive into what this means and why it’s a game-changer for our customers.

Enterprise 110

Enterprise Measurement Management Technology 110

IBM Big Data Hub

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Customer needs changed. Customer retention is difficult to keep high.

Data-driven 105

Data-driven Manufacturing Consulting Advertising 105

AWS Big Data

APRIL 24, 2024

You can now use EMR Serverless applications as the compute, in addition to Amazon EMR on EC2 clusters and Amazon EMR on EKS virtual clusters, to run JupyterLab notebooks from EMR Studio Workspaces. Once they’re assigned, EMR Studio developers can use EMR Studio to develop and monitor workloads. Choose Next. Choose Submit.

Interactive 95

Interactive Visualization Big Data Management 95

IBM Big Data Hub

APRIL 1, 2024

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers.

Predictive Analytics 87

Predictive Analytics Sales Enterprise Predictive Modeling 87

AWS Big Data

MARCH 29, 2024

In Part 2 of this series, we discussed how to enable AWS Glue job observability metrics and integrate them with Grafana for real-time monitoring. QuickSight makes it straightforward for business users to visualize data in interactive dashboards and reports. Grafana provides powerful customizable dashboards to view pipeline health.

Metrics 101

Metrics Visualization Dashboards Interactive 101

IBM Big Data Hub

APRIL 25, 2024

Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service. About 85% of execs say generative AI will be interacting directly with customers in the next two years.

IT 74

IT Interactive Snapshot Enterprise 74

CIO Business Intelligence

SEPTEMBER 18, 2023

To that end, New York-based telecom giant Verizon has developed a platform for migrating millions of customers to its next-generation networks such as 5G, Cloud Connectivity, and Fixed Wireless Access — with minimal disruption. There’s a lot of coordination and cleanup of data, workflow, and, with some customers, circuits,” he says.

Data mining 111

Data mining Testing Metadata Enterprise 111

IBM Big Data Hub

MARCH 8, 2024

Generative AI opens up greater opportunities for value-creating personalization, dynamic pricing, user-friendly chatbots , voice assistants, virtual assistants, and improved customer search. They also expect the ability to use the payment option of their choice.

Consulting 89

Consulting Marketing Sales Data Processing 89

DataRobot Blog

MARCH 8, 2023

Today, SAP and DataRobot announced a joint partnership to enable customers connect core SAP software, containing mission-critical business data, with the advanced Machine Learning capabilities of DataRobot to make more intelligent business predictions with advanced analytics. Tune in to learn more.

Enterprise 105

Enterprise Experimentation Machine Learning Modeling 105

IBM Big Data Hub

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Gone are the days of prompts like “Press 6 to connect to customer service.”

Cost-Benefit 98

Cost-Benefit Interactive Sales Insurance 98

CIO Business Intelligence

OCTOBER 20, 2023

Challenges in APAC’s Multicloud Adoption Journey Organisations in Asia Pacific (APAC) are looking at multicloud solutions to help them navigate IT management complexity, digital skills gaps, and limited data and application visibility. It can also improve business continuity and disaster recovery and help avoid vendor lock-in.

Software 128

Software Management Data Processing Technology 128

CIO Business Intelligence

SEPTEMBER 29, 2023

Finance and banking organizations, however, have plenty of reasons to look at generative AI LLMs, including their deployment in current use cases as well as for future use cases. At the top of that list are data privacy and security as well as output accuracy. But it’s an evolution. during the next decade to exceed USD 9.48

Finance 133

Finance Unstructured Data Risk Cost-Benefit 133

IBM Big Data Hub

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Design content, ad campaigns and innovative products that build better customer experiences. Automate tedious, repetitive tasks.

Enterprise 128

Enterprise Modeling Testing Data-driven 128

Smart Data Collective

OCTOBER 25, 2023

Today, they’re equipped with machine learning and natural language processing capabilities, enabling them to understand context, sentiment, and even nuances in human language. Real-world Applications: From Customer Support to Telegram Botting The applications of chatbots enhanced with AI prompts are vast and varied.

Interactive 104

Interactive Recreation/Entertainment Machine Learning Technology 104

CIO Business Intelligence

DECEMBER 19, 2023

In this report, Huawei Cloud was named a “Leader” and positioned ahead of all other providers in terms of market performance, technical innovation, and customer services. And Huawei Cloud Stack’s intelligent cloud management platform, ManageOne, centrally manages services, operations, and maintenance. Huawei Cloud also took No.

Marketing 98

Marketing B2B Finance Consulting 98

CIO Business Intelligence

MARCH 27, 2023

Customers may be open to the idea, but only 30% believe that chatbots and virtual assistants make it easier to address their service issues. We will see a focus on making customer interactions easier to understand, resulting in less repetition of information and disconnects to create better bot experiences.

Interactive 116

Interactive Cost-Benefit Insurance Predictive Analytics 116

CIO Business Intelligence

DECEMBER 21, 2023

1 Moreover, the public cloud is easy to use and is extremely scalable. They often use a combination of: Cloud native security solutions offered by cloud service providers Multiple security tools (firewall, VPN, TLS/SSL inspection, DLP, etc.) One reason is that public cloud has proven to be 40x more cost-effective.

Cost-Benefit 98

Cost-Benefit Enterprise Management IT 98

Smart Data Collective

MARCH 23, 2023

Artificial intelligence is the latest trend shaping the omnichannel experience for customers in many retail outlets. The Forbes Research Council wrote an article in October citing research showing that 71% of customers now expect a personalized experience. One of the biggest trends pertains to personalization.

Marketing 119

Marketing Sales Advertising Strategy 119

CIO Business Intelligence

MAY 9, 2023

We see the metaverse as an intersection of immersive experiences across the augmented reality (AR) and virtual reality (VR) spectrums. Businesses can use it, as many already are, to enrich experiences, products, and services with virtual overlays for navigation and context. Who are the business users of the metaverse?

Digital Transformation 105

Digital Transformation ROI Business Objectives Manufacturing 105

IBM Big Data Hub

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. The more useful and relevant the experience is, the more effective users will be on the platform—and the more frequently they will return to it.

Interactive 77

Interactive Sales ROI Reporting 77

Smart Data Collective

JUNE 8, 2023

The field of academia is more dependent on big data than ever before. Educational institutions reportedly spent over $13 billion on big data in 2020. Expenditures on big data in academia are projected to be worth over $57 billion by 2030. Furthermore, they can also be used to collect customer feedback in real-time.

Big Data 88

Big Data Statistics Interactive Data-driven 88

CIO Business Intelligence

JANUARY 30, 2024

As Nelson Mandela opined, “Education is the most powerful weapon which you can use to change the world.” By using generative AI for automated grading, teachers can spend their time on other priorities while students get their grades back quickly. Language learning platforms are also a product of generative AI.

Unstructured Data 114

Unstructured Data Data-driven Risk Technology 114

Smart Data Collective

JULY 21, 2022

Data analytics is incredibly valuable for helping people. More institutions are recognizing this, so the market for data analytics in education is projected to be worth over $57 billion by 2030. We have previously talked about the many ways that big data is disrupting education.

Data-driven 134

Data-driven Big Data Cost-Benefit Data Analytics 134

CIO Business Intelligence

NOVEMBER 15, 2023

With the name change will come new capabilities, including — for organizations using Microsoft’s Entra cloud-based identity management service — the ability to protect commercial data used within the chatbot. The new Copilot will be generally available from Dec.

Sales 135

Sales Enterprise Modeling Dashboards 135

CIO Business Intelligence

FEBRUARY 24, 2023

Specifically, when properly secured, 5G capabilities such as ultra-high speeds, high availability, massive network capacity, and ultra-low latency will support breakthroughs in digital transformation for new use cases such as private networks, network slice, and multi-access edge computing (MEC). 5G is designed to go places.

Risk 122

Risk Digital Transformation IoT Enterprise 122

CIO Business Intelligence

DECEMBER 6, 2023

British multinational packaging giant DS Smith has committed itself to ambitious sustainability goals, and its IT strategy to standardize on a single cloud will be a key enabler. Much of our digital agenda is around data. Before we were quite fragmented across different technologies.

Manufacturing 97

Manufacturing Data Lake Digital Transformation Machine Learning 97

IBM Big Data Hub

JANUARY 24, 2024

Cloud service platforms abound promising greater elasticity and savings. There are times, though, when organizations prefer to keep certain applications and data in their own data center—security and compliance requirements or control of sensitive data for example.

Strategy 68

Strategy Data Processing Optimization Software 68

CIO Business Intelligence

FEBRUARY 10, 2023

Enabling AI becomes even more crucial across the entire IT stack. AI-powered features are finding their way into every layer of technology that organizations use. Employees expect consumer-friendly interfaces and continuous uptime even as they use business critical applications. Multi-cloud is the future of enterprise IT.

IT 122

IT Digital Transformation Manufacturing Software 122

IBM Big Data Hub

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

Cost-Benefit 90

Cost-Benefit Insurance Unstructured Data Machine Learning 90

CIO Business Intelligence

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). The company is embedding AI into each level of the tech stack it sells to customers, he says. “We

IT 145

IT Insurance Machine Learning Marketing 145