Remove IT Remove Metrics Remove ROI Remove Strategy
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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Here they are.

Metrics 140
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Top 15 Warehouse KPIs & Metrics For Efficient Management 

datapine

Every day, more and more businesses realize the value of analyzing their own performance to boost strategies and achieve their goals. With the help of the right logistics analytics tools, warehouse managers can track powerful metrics and KPIs and extract trends and patterns to ensure everything is running at its maximum potential.

Metrics 217
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Proving your worth: Strategies to validate and elevate your IT service department

CIO Business Intelligence

The following are strategies you can leverage as a team to change this attitude: Leveraging data for impact One key strategy is using data to demonstrate the service desk’s influence on your organization’s bottom line. This involves analyzing key metrics like resolution times, ticket volumes, knowledge base usage, and call data.

Strategy 111
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5 tips for maximizing ROI of IT projects

CIO Business Intelligence

One of the most important parameters for measuring the success of any technology implementation is the return on investment (ROI). Providing a compelling ROI on technology initiatives also puts CIOs in a stronger position for securing support and funds from the business for future projects. Align projects with business goals.

ROI 132
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Selling the C-suite on preemptive IT investments

CIO Business Intelligence

With greater scrutiny on margins and ROI, CIOs must spend wisely, making today’s economic environment a more difficult one for selling preemptive projects that don’t produce immediate ROI. Here are three strategies for getting it done. There’s a trick to this, and it’s one that, ultimately, your organization will thank you for.

ROI 122
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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm.

Metrics 133
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How to link CX to ROI: Your free eBook inside

Corinium

Three strategies for demonstrating business value for your experience management program. A successful program often comes down to strategically choosing initiatives, using storytelling techniques to showcase ROI and keeping the right stakeholders involved. A 360 view of experience intelligence and how it makes your job easier.

ROI 195