Generative AI will profoundly change healthcare operations
CIO Business Intelligence
JANUARY 22, 2024
EXL predicts that if organizations fully adopt a digital strategy and optimally leverage technology, they could reduce overall administrative expenses by 40% to 50% in the next five years. Moreover, healthcare providers reported an 80% satisfaction rate with this frictionless AI experience– a rate higher than a typical live agent experience.
Let's personalize your content