Remove 2022 Remove Metrics Remove Reporting Remove ROI
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Selling the C-suite on preemptive IT investments

CIO Business Intelligence

And 2024 looks to be that kind of year, with John-David Lovelock, distinguished VP analyst, reporting that “IT spending will be driven by more traditional forces, such as profitability, labor, and dragged down by a continued wave of change fatigue.” When these additional costs appear, the original ROI prognosticators get unhappy.

ROI 122
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5 ways to maximize your cloud investment

CIO Business Intelligence

Optimizing cloud investments requires close collaboration with the rest of the business to understand current and future needs, building effective FinOps teams, partnering with providers, and ongoing monitoring of key performance metrics. Refactoring applications to take advantage of cloud-native services is vital to maximizing cloud ROI.

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Generative AI won’t automate your way to business model innovation

CIO Business Intelligence

One report estimates that 4,000 positions were eliminated by AI in May alone. In 2022, companies were still reeling from the rapid digital transformation efforts to survive the pandemic. Quantify the value: Use data and metrics to demonstrate the potential return on investment (ROI) of IT initiatives.

Modeling 105
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Customer service, especially field service, helps companies outperform competitors and drive growth

CIO Business Intelligence

By increasing customer engagement, Gallup also promotes increases in customer service metrics, including: 66% higher sales growth, 10% increase in net profit, 25% increase in customer loyalty, and +20 percentile point increases in customer confidence. There’s much to be done. The time is now. Business, CIO, Employee Experience

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3 areas where gen AI improves productivity — until its limits are exceeded

CIO Business Intelligence

According to a research report IDC released in November, based on a survey of over 2,100 business leaders and decision makers with responsibility for AI transformation, 71% of companies already using AI are seeing returns on their AI investments within 14 months, averaging $3.50 for every $1 spent. for every $1 spent.

IT 128
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How can CIOs Build Business Value with Business Analytics?

Smart Data Collective

While we are at it, Gartner’s 2022 report on business composability further pushes the need for analytics. Here, the dashboard could include project health elements such as cost, schedule, scope, ROIs, feedback, value to the partner, evaluation of meaningful outcomes, and management hierarchy to name a few.

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What is digital transformation? A necessary disruption

CIO Business Intelligence

Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth. Once a vanguard business strategy, digital transformation has become a perennial objective for business survival.