IT leaders’ top 9 takeaways from 2023
CIO Business Intelligence
DECEMBER 18, 2023
Ferro says he was reminded of that message throughout the year, particularly when reports of IT shortfalls made the news — like those headlines Southwest garnered as 2023 started , after its overloaded IT systems wreaked havoc on the holiday travel season. That’s your ticket to doing those cooler things,” he says.
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