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8 Data-Driven Strategies to Improve Customer Engagement

Smart Data Collective

A growing number of companies are using data analytics technology to improve customer engagement. Proper consumer engagement strategies are vital factors that might determine how profitable your business becomes. The good news is that data analytics technology can drastically improve your customer engagement strategy.

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Using Data-Driven Lean Thinking to Optimize Business Processes

Smart Data Collective

A growing number of businesses use big data technology to optimize efficiency. However, companies that have a formal data strategy are still in the minority. Only 32% of executives have officially laid out a data strategy to drive their organization. Keep reading to learn how to combine these two initiatives.

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8 Steps to Leveraging Analytics to Create Successful Ecommerce Stores

Smart Data Collective

Analytics technology is taking the ecommerce industry by storm. Ecommerce companies are expected to spend over $24 billion on analytics in 2025. While there is no debating the huge benefits that analytics technology brings to the ecommerce sector , many experts are pondering what those actual benefits are.

Analytics 115
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Tips To Improve App UX with Advanced Mobile Analytics?

Smart Data Collective

Analytics technology is having a huge impact on many aspects of modern business. One of the most important applications of analytics is with improving the user experience. It’s difficult to select a handful of attributes and associate them with optimal UX practices. 2: Optimize onboarding based on user preference.

Analytics 113
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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

Analytics technology has shaped many aspects of modern business. According to a report we cited last year, 67% of businesses with revenues exceeding $10,000 a year use data analytics. One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers.

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Smart Cities Increase Efficiency, Safety and Sustainability

CIO Business Intelligence

In just three years, Doral has implemented 40 percent of the smart city technology measures identified by the National League of Cities. strategy, which will focus even more on enhancing customer service on the city’s digital infrastructure. And it saves money for the City services as garbage collection rounds can be optimized.

IoT 145
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NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.

CIO Business Intelligence

As with all financial services technologies, protecting customer data is extremely important. In some parts of the world, companies are required to host conversational AI applications and store the related data on self-managed servers rather than subscribing to a cloud-based service. Just starting out with analytics?