Smart Data Collective

SEPTEMBER 16, 2021

Major tech companies like Google regularly use big data to offer higher quality services to their customers. They have used big data in their Gmail services to offer better features to their customers. Google is releasing a bigger data-centric Workspace upgrade that will bring direct talking to the Gmail mobile app via Google Meet.

Big Data 116

Big Data Data-driven Data Processing Technology 116

IBM Big Data Hub

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Digital Transformation 51

Digital Transformation Finance Cost-Benefit Data Processing 51

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

Strategy 68

Strategy Consulting Key Performance Indicator Measurement 68

datapine

JUNE 5, 2019

By taking raw data from a number of sources and consolidating it before presenting it in a tailored, customized dashboard, data dashboards can help make sense of your company’s most valuable data and empower you to find actionable answers to your most burning business questions. Lifetime value (LTV) of customers closed.

Dashboards 316

Dashboards KPI Sales Visualization 316

datapine

JULY 17, 2019

Essentially, it means that we are living in a world rich with data, and for businesses looking to streamline their processes, monitor various areas of performance, and understand their customer base on a deeper, more personal level, collecting, analyzing, and leveraging this wealth of insights is critical for success. Get our free guide!

KPI 223

KPI Reporting Key Performance Indicator Dashboards 223

IBM Big Data Hub

SEPTEMBER 27, 2022

Whether it be financial services, employee hiring, customer service management or healthcare administration, AI is increasingly powering critical workflows across all industries. At IBM, we believe AI should be designed and built to enhance and extend human capability and potential. Today AI permeates every aspect of business function.

Consulting 52

Consulting Machine Learning Modeling Strategy 52

datapine

MARCH 22, 2019

Today’s tech-savvy customers are driven by experiences. Now more than ever, consumers look for trust, honesty, transparency, value, and an exemplary level of customer experience (CX) from brands they’re willing to invest in. Read here how these metrics can drive your customers’ satisfaction up!

Metrics 134

Metrics Dashboards Measurement Interactive 134

Anmut

JULY 12, 2021

In this blog post, we’ll compare traditional data quality vs data condition — the big picture approach to data improvement we use here at Anmut. A data quality assessment might reveal that your customer data includes thousands of invalid addresses or that some of your products are labelled with the wrong description or ID number.

Data Quality 52

Data Quality Measurement Metrics Dashboards 52

Rita Sallam

JULY 22, 2016

And here we are now, past the tipping point of a more than 10 to 11 year transition away from IT-centric reporting platforms to modern BI and analytics platforms that make up much of the new buying in the BI and Analytics market. After five minutes of seeing these products back then, I just knew they would change everything!

Analytics 40

Analytics Business Intelligence Metadata Statistics 40

AWS Big Data

APRIL 20, 2023

Customers use Amazon Redshift to run their business-critical analytics on petabytes of structured and semi-structured data. In this post, we discuss why Amazon Redshift integration for Apache Spark is critical and efficient for analytics and ML. An AWS Glue connection and AWS Glue job version 4.0

Data Lake 73

Data Lake Data Warehouse Sales Data-driven 73

datapine

MAY 20, 2020

Niche or industry aside, it’s likely that your customers are the beating heart of your entire operation. To ensure that your customer-facing communications and efforts are constantly improving and evolving, investing in customer relationship management (CRM) is vital. CRM software will help you do just that. Let’s begin.

Dashboards 265

Dashboards Reporting KPI Visualization 265

datapine

APRIL 22, 2020

To help you on your path to digital dashboard software enlightenment, we’ll define digital dashboards, look at the business-boosting benefits of data-centric dashboards, and present a selection of real-life examples. On the contrary – digital dashboards are designed to be accessible and easy to navigate. Take care of your design.

Dashboards 189

Dashboards Key Performance Indicator Visualization Cost-Benefit 189

datapine

DECEMBER 11, 2019

But, before we do that, we will discuss the general characteristics revolving around the industry that will help put additional light on the SaaS industry trends for 2020. This can be deployed across customer service functionality to improve customization and better address client needs. The growing need for API connections.

Software 314

Software Cost-Benefit Data Processing Data-driven 314

Smarten

APRIL 19, 2024

In this article, we will discuss the current state of AI in analytics, as well as the future of this burgeoning industry and how it can be applied to analytics to simplify and clarify results and to make analytics easier for businesses and business users to leverage. It is specifically designed for chatbot applications.

Analytics 57

Analytics Predictive Modeling KPI Machine Learning 57

datapine

AUGUST 12, 2020

We will discuss report examples and templates you can use to create your own report, use its features in an interactive way, and discover relevant inputs for your specific industry. Not to be limited just to these data, you can always customize and make sample business reports for your specific needs. Explore our 14-day free trial.

Reporting 297

Reporting Dashboards Visualization Cost-Benefit 297

datapine

JANUARY 18, 2023

In this case, the report is based on the answers from a survey that aimed to understand how the target customer would receive a new product. Rather is the sales department, customer service, logistics, or finances, this specific report type help track and optimize performance on a deeper level. A good example is a KPI scorecard.

Reporting 201

Reporting Metrics Dashboards Visualization 201

datapine

NOVEMBER 19, 2019

Dubai airport currently uses computer vision-powered face recognition to provide a smoother customer journey, streamlining transitions through security, passport control, and departures while gathering essential consumer data that assist in the continual improvement of its services.

Technology 279

Technology Internet of Things IT IoT 279

datapine

MARCH 25, 2020

The potential of automation certainly can have an impact on the productivity levels since the workforce can focus on more human-centric tasks and perform deeper discussions about what the data is trying to convey and leave tedious tasks of manual calculations to software and tools. But how does this look in practice?

Reporting 209

Reporting Dashboards Manufacturing Visualization 209

Occam's Razor

SEPTEMBER 24, 2012

This blog post is about the above recommendations, and their merit. Attending this presentation inspired me to write this blog post. And then beyond, to measuring your Net Promoter Score (or the latest flavor of the month customer centric metric), etc. The reduction in customer service costs – no more phone calls!

Advertising 165

Advertising ROI Metrics Marketing 165

IBM Big Data Hub

JULY 10, 2023

Start with a platform-centric approach Standardization is crucial for organizations looking to automate and modernize. Your organization must adopt a platform-centric approach to establish a foundation that promotes standardized practices, shared resources, open communication and streamlined processes.

IT 53

IT Metrics Cost-Benefit Data-driven 53

Ontotext

DECEMBER 30, 2022

Christmas is a wonderful time to look back, appreciate and discuss plans for the coming year. In this post, we want to share with you, our customers, partners and fans, a high level view of our accomplishments and plans for the next few years. Our product roadmap: Make knowledge graphs easier to start and quicker to deliver value.

Enterprise 52

Enterprise Sales Cost-Benefit Marketing 52

Ontotext

DECEMBER 30, 2022

Christmas is a wonderful time to look back, appreciate and discuss plans for the coming year. In this post, we want to share with you, our customers, partners and fans, a high level view of our accomplishments and plans for the next few years. GraphDB: Faster and more versatile. 2022 was very exciting on the technical side as well.

Enterprise 52

Enterprise Sales Cost-Benefit Marketing 52

datapine

FEBRUARY 23, 2023

In many cases, even the chart designers are not picking the right visuals to convey the information in the correct way. This knowledge will be valuable if you are a data visualization designer, a business user looking to incorporate visual analytics into his/her work, or just an average viewer looking to learn more about the topic.

Visualization 177

Visualization Dashboards Sales Measurement 177

AWS Big Data

JUNE 19, 2023

Security Lake automatically centralizes security data from cloud, on-premises, and custom sources into a purpose-built data lake stored in your account. OpenSearch Service is a fully managed and scalable log analytics framework that is used by customers to ingest, store, and visualize data. For this post, we name the stack blog-lambda.

Publishing 81

Publishing Dashboards Visualization Management 81

Cloudera

NOVEMBER 8, 2021

In case you missed our first installment check out this Blog about William Daily. Paul added, “Cloudera is a very customer centric company. Its products have an elegant architecture which allows customers freedom and flexibility.”. As we concluded our discussion, I asked Paul about what he is most proud of.

Sales 100

Sales Management Strategy Marketing 100

Occam's Razor

JANUARY 4, 2016

, I've consistently complained about a fundamental flaw in Web Analytics tools: They incentivize one night stands , rather than engagements matching customer-intent. Damn the intent the customer is expressing. The specific metric I've been mad about since day one of this blog ( May 14th, 2006! ) is Conversion Rate.

Metrics 88

Metrics Analytics Cost-Benefit Key Performance Indicator 88

DataKitchen

JUNE 24, 2021

Ryan Chapin, Former Executive Manager, Advanced Additive Design, Chief Product and Portfolio Manager, GE Aviation. You can listen to the entire discussion here. We really believed in having both the data scientists, as well as the engineers who are responsible for complex design all in the same place. Design for measurability.

ROI 211

ROI Metrics Measurement Cost-Benefit 211

Occam's Razor

APRIL 23, 2012

Choose the right metric and they'll create the most glorious digital experience in the universe, the perfect acquisition campaign, the most amazing customer service channel. That incentive removes a focus from the important entity, your customer, and places it on the secondary entity, your advertiser. News has them.

Measurement 152

Measurement Key Performance Indicator Metrics KPI 152

Alation

MARCH 24, 2022

In this blog, we’ll compare and contrast data privacy and security, and make the case that both are essential and complementary for an effective data governance program. Privacy Embedded into Design — Make privacy an essential component of the system’s core functionality. What Is Data Privacy? Intelligence.

Data Governance 52

Data Governance Risk Data-driven Measurement 52

Occam's Razor

NOVEMBER 2, 2015

A simple way to have a thoughtful discussion with the Social Media Gurus, and your boss. If you are a regular reader of this blog, you know that perhaps the single greatest thing ever created here, :), is a simple framework you can apply to your entire digital strategy. B2B companies usually don't consider customer intent.

B2B 167

B2B Metrics Testing Recreation/Entertainment 167