article thumbnail

IBM Consulting unveils Center of Excellence for generative AI

IBM Big Data Hub

IBM Consulting has established a Center of Excellence for generative AI. It stands alongside IBM Consulting’s existing global AI and Automation practice, which includes 21,000 data and AI consultants who have conducted over 40,000 enterprise client engagements. The CoE is off to a fast start.

article thumbnail

5 common consultant negotiation tactics and how to protect your interests

CIO Business Intelligence

To execute a successful digital transformation initiative, you are likely to establish consulting provider relationships. Unfortunately, many organizations find themselves susceptible to the tactics used by consultants to manage their risk and optimize a commercial arrangement to their benefit. This takes planning.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CIOs weigh where to place AI bets — and how to de-risk them

CIO Business Intelligence

There are a lot of risks and a lot of land mines to navigate,” says the analyst. Coming to grips with risk The first step in making any bet — or investment — is to understand your ability to withstand risk. The opportunity is too big. According to IDC , core IT spending for AI will grow from $235.6 billion in 2024 to $521.0

Risk 123
article thumbnail

How IBM helps clients accelerate app modernization and control costs

IBM Big Data Hub

When a client is not able to properly visualize all applications and their underlying dependencies properly, they risk experiencing diminished reliability. The IBM Consulting Cloud Accelerator also provided a detailed discovery of mainframe applications. This allowed them to deliver higher-quality health outcomes to their customers.

article thumbnail

How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation.

Insurance 105
article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 7: The Impact of COVID-19 on Financial Services & Risk Management

bridgei2i

Episode 7: The Impact of COVID-19 on Financial Services & Risk. The Impact of COVID-19 on Financial Services & Risk Management. My name is Melita Menezes, and I’m a consultant at BRIDGEi2i. Now, the first of those areas is definitely risk and portfolio management. Management. Listening time: 12 minutes.

article thumbnail

6 IT rules worth breaking — and how to get away with it

CIO Business Intelligence

Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, observes Ola Chowning, a partner at global technology research and advisory firm ISG. Breaking a rule often happens after the CIO weighs the risk of removing or retaining a mandate,” she notes.

IT 134