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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 140
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How to build a successful procurement strategy

IBM Big Data Hub

A procurement strategy allows an organization to navigate an increasingly complex global supply chain, adapt swiftly to market fluctuations, and achieve cost optimization, operational efficiency and growth. A procurement strategy is not merely a series of steps for acquiring goods and services. What is a procurement strategy?

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Unlocking success: Key components of a winning customer experience strategy

IBM Big Data Hub

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Seven hallmarks of a successful customer experience strategy Customer experience requires the right strategy and dedicated actions to drive success.

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How to build a successful product development strategy

IBM Big Data Hub

A finely tuned product development strategy is a holistic, cross-collaborative endeavor with the capacity to help any organization weather unforeseen events or market changes. Why is a strong product development strategy important? Consumers have access to more information than ever to compare products and brands.

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7 enterprise data strategy trends

CIO Business Intelligence

Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. Here’s a quick rundown of seven major trends that will likely reshape your organization’s current data strategy in the days and months ahead.

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How to build a successful employee experience strategy

IBM Big Data Hub

Ever since the pandemic changed the corporate world, organizations have rededicated themselves to excelling at employee experience strategy. Five ways to improve your employee experience strategy Focusing on providing a positive employee experience is the first responsibility. But empathy cannot be faked or applied in half measures.

Strategy 112
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How to build a successful talent management strategy

IBM Big Data Hub

An organization is only as strong as its talent pool, so organizations have increasingly embraced talent management as a core component of their overarching strategy. That means the organization needs to identify the metrics it wants to track and create employee assessments to ensure it is tracking employee growth accurately.

Strategy 113