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What Is Digital Transformation?

Alation

In this blog we’ll describe digital transformation: how it can be achieved as well as how it can benefit your business. What does it mean to undergo a digital transformation? At its core, digital transformation is simply incorporating digital technology into one’s business.

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The business value of operating core insurance solutions on the cloud

IBM Big Data Hub

Although interest rates have increased at an unprecedented rate over the past year due to efforts by central banks to curb inflation, insurers are locked into low-yielding investments, and it will take several years for their investment yields to improve. Core modernization (processes and technology) is a top priority for every insurer.

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Hastings Mutual Insurance: A Proactive Approach to Modernizing Content Management

CIO Business Intelligence

For over 130 years, Hastings Mutual Insurance Company has served and protected its clients throughout the Midwest. In its push to modernize, the regional insurance provider also believed updating its client viewing system to provide a more intuitive, user-friendly experience would benefit its customers and employees alike.

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Peak Preparedness: How Technology Allows Insurers to Manage Sudden Changes in Demand

CIO Business Intelligence

When the COVID-19 pandemic hit, it shook every industry to the core, but especially and dramatically affected health insurers. In addition, they faced an onslaught of claims and initial uncertainty about cost and payments for antibody testing, evolving treatments, and, later, vaccines.

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Re-thinking The Insurance Industry In Real-Time To Cope With Pandemic-scale Disruption

Cloudera

The Insurance industry is in uncharted waters and COVID-19 has taken us where no algorithm has gone before. Today’s models, norms, and averages are being re-written on the fly, with insurers forced to cope with the inevitable conflict between old standards and the new normal. . Insurers are thinking on their feet.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

The solution is cloud based, scalable, cost-effective, and easy to implement and manage. One of the solutions aimed to improve customer experience and agent efficiency in insurance company contact centers by creating an automated summary of customer-agent calls and chats. Digital Transformation

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ADP’s cloud transformation pays dividends

CIO Business Intelligence

For most organizations, a shift to the cloud brings scalability, access to innovative tools, and the possibility of cost savings. These HCM services include applicant tracking, compensation, talent, and learning management, as well as insurance and retirement services. An early partner of Amazon, the Roseburg, N.J.-based