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CIO risk-taking 101: Playing it safe isn’t safe

CIO Business Intelligence

As CIO, you’re in the risk business. Or rather, every part of your responsibilities entails risk, whether you’re paying attention to it or not. There are, for example, those in leadership roles who, while promoting the value of risk-taking, also insist on “holding people accountable.” You can’t lose.

Risk 116
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Expion Health revamps its RFP process with AI

CIO Business Intelligence

For Expion Health, a cumbersome manual process to determine what rates to quote to potential new customers had become a cap on the healthcare cost management firm’s ability to grow its business. We take the financial risk for this, which means that if there is anything that’s misrepresented, the money comes from our pocket.”

IT 111
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Machine Learning Transforms Life Insurance Beyond the Actuarial Process

Smart Data Collective

The insurance industry is among those that has found new opportunities to take advantage of machine learning technology. Life insurance companies in particular are discovering the wondrous opportunities that AI provides, since this sector faces some unique challenges relative to other insurance offerings.

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Using Technology to Better Manage Risk in Insurance

Decision Management Solutions

In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question? , Let’s dive into greater detail on the second lever – Manage Risk Better.

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The business value of operating core insurance solutions on the cloud

IBM Big Data Hub

Although interest rates have increased at an unprecedented rate over the past year due to efforts by central banks to curb inflation, insurers are locked into low-yielding investments, and it will take several years for their investment yields to improve. Core modernization (processes and technology) is a top priority for every insurer.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. The solution is cloud based, scalable, cost-effective, and easy to implement and manage. This increases customer loyalty and revenue by providing added value for customers.

Insurance 126
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The future of application delivery starts with modernization

IBM Big Data Hub

In fact, 83% of IT executives feel that modernization is central to their organization’s strategy, but only 27% say their organizations have modernized the requisite workflows (including applications, data and underlying systems). Reduced risk and technical debt: All legacy releases are inherently risky due to a longer release cycle.