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When is the right time to dump an AI project?

CIO Business Intelligence

If they dump a pilot that’s not meeting expectations too soon, they may miss out on huge benefits down the line, but if they hang on too long, they can waste huge amounts of time, money, and resources. On the one side, Forrester recently warned organizations not to look for AI ROI too soon, because they could miss out on AI’s benefits.

ROI 135
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What to expect from AI in the enterprise in 2025

CIO Business Intelligence

Despite these limitations and concerns among CIOs over AI costs, real progress has been made this year and we can expect to see this grow further in 2025. To benefit from this wider range of RAG services, organizations need to ensure their data is AI-ready. I see this taking shape in 5 key areas.

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How will AI agents be priced? CIOs need to pay attention

CIO Business Intelligence

It also has the benefit that as underlying AI costs drop over time service providers can extract more margin for this work. A third way that AI agents could be priced is by calculating the underlying costs and charging a small markup, he says. Potentially good for customers, but maybe not for shareholder returns.

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CIOs face mounting pressure as AI costs and complexities threaten enterprise value

CIO Business Intelligence

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. hours per week by integrating generative AI into their workflows, these benefits are not felt equally across the workforce.

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

She’ll explore how to pinpoint, measure, and attain benefits such as increased revenue per customer, call reduction, reduced attrition, referral growth, and reduced cost-to-serve through CX improvements, all while actively engaging your customers.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. Another benefit is that with open source, Emburse can do additional model training. You get more control over your costs.

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CIOs to spend ambitiously on AI in 2025 — and beyond

CIO Business Intelligence

While the ROI of any given AI project remains uncertain , one thing is becoming clear: CIOs will be spending a whole lot more on the technology in the years ahead. This is the easiest way to start benefiting from AI without needed the skills to develop your own models and applications.”

ROI 137