Remove customer-experience trust-in-ai-combining-ai-the-human-experience
article thumbnail

Generative AI and CIO.com: helping you get the Smart Answers you need

CIO Business Intelligence

Here at CIO.com we are committed to bringing you high-quality human-created insights, and we are excited to use new technologies to do so. Major news outlets are now regularly publicizing their stances on the use of Generative AI, or Gen AI, by journalists. Others suggest that generative AI will play a part in writing content.

article thumbnail

AI adoption accelerates as enterprise PoCs show productivity gains

CIO Business Intelligence

Like other CIOs, Katrina Redmond has been inundated with opportunities to deploy AI that promise to speed business and operations processes, and optimize workflows. To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Conversational AI use cases for enterprises

IBM Big Data Hub

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges.

article thumbnail

Getting ready for artificial general intelligence with examples

IBM Big Data Hub

Imagine a world where machines aren’t confined to pre-programmed tasks but operate with human-like autonomy and competence. A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. Imagine a self-driving car piloted by an AGI.

article thumbnail

6 ecommerce trends to watch

IBM Big Data Hub

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. Increasingly, these customers desire benefits like free shipping or designated loyalty programs.

article thumbnail

The skills and traits of elite CTOs

CIO Business Intelligence

Having prior knowledge and experience in these areas will help a CTO course-correct if goals are not being met, he adds. “In In 2023, it would be highly improbable for a CTO not to be asked by their CEO, ‘What are we going to do about generative AI? How can the CTO respond to that question without being an expert in generative AI?”

article thumbnail

PepsiCo transforms for the digital era

CIO Business Intelligence

For any IT leader new to an organization, gaining employee trust is paramount — especially when, like PepsiCo’s Athina Kanioura, you’ve been brought in to transform the way work gets done. People become embedded into the ways of working successfully,” she says. People become embedded into the ways of working successfully,” she says. “Me