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The risks and limitations of AI in insurance

IBM Big Data Hub

In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. Technological risk—data confidentiality The chief technological risk is the matter of data confidentiality.

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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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Customizing Personal Lines Insurance with Location Data

Cloudera

Insurers are increasingly adopting data from smart devices and related technologies to support and service their customers better. I have been researching more about how we can use the new data from those devices to design more innovative insurance products while being aware that these should all be contingent upon customer opt-in.

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How Financial Services and Insurance Streamline AI Initiatives with a Hybrid Data Platform

Cloudera

With AI, financial institutions and insurance companies now have the ability to automate or augment complex decision-making processes, deliver highly personalized client experiences, create individualized customer education materials, and match the appropriate financial and investment products to each customer’s needs.

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South Africa’s King Price Insurance moves to cloud as business grows

CIO Business Intelligence

Insurance companies are no longer only there for their customers in times of disaster. Modern approaches to insurance and changes in customer expectations mean that the insurance business model looks very different than it used to. For many insurers, this means investing in cloud. We didn’t.

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How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. Digitization vs tradition Although the insurance sector has a traditional image, that stopped being the case years ago, says Vaquero.

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Quantifying the value of multi-cloud deployment strategies with CDP Public Cloud

Cloudera

In this article, I will be focusing on the contribution that a multi-cloud strategy has towards these value drivers, and address a question that I regularly get from clients: Is there a quantifiable benefit to a multi-cloud deployment? Risk Mitigation. Business Value Acceleration.