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From fear to abundance: Rethinking job security in the age of generative AI

CIO Business Intelligence

From customer service interactions to data analysis, genAI has already shown remarkable progress in streamlining processes and increasing efficiency. Proactive strategies Proactive measures should be taken to address concerns about job insecurity and displacement. GenAI is no exception. Chet earned his B.S.

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Germany’s ITZBund is moving federal IT into the cloud

CIO Business Intelligence

Federal cloud and federal operating platform The path to the cloud began in 2016 with the creation of the Federal Cloud, Serrette says, and the ITZBund uses it for the federal e-file, collaboration scenarios, and as a project management and development platform.

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Industry clouds give CIOs on-ramp to gen AI

CIO Business Intelligence

My strategy was to put Salesforce at the center,” says Beltzer, who helped launched RBC US’s journey to Microsoft Azure and AWS in 2018 when he joined the company. That’s when we were looking for a new CRM and Salesforce for us is much more than a CRM.

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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO Business Intelligence

In spite of Chipotle’s heavy reliance on technology, Garner maintains that fully automating the stores with robots would hurt the business, as customers still want interaction with and understanding from human servers. “We’ve spent several months in our lab refining the recipes and the processes to make it possible.”

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Why the Data Journey Manifesto?

DataKitchen

We wrote the first version because, after talking with hundreds of people at the 2016 Strata Hadoop World Conference, very few easily understood what we discussed at our booth and conference session. They need to learn customers’ interactions with their brand and marketing touchpoints. So why another manifesto in the world?

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Powering the future: The synergy of IBM and AWS partnership

IBM Big Data Hub

IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments. Data provides the raw materials for AI algorithms to learn and evolve, while AI extracts actionable insights from data that shape business strategies and customer experiences.

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Paul Martin: CIOs don’t retire, they go work on boards

CIO Business Intelligence

My fellow board members look to me to make sure we’re doing the right things in our digital strategy.”. It’s giving companies an opportunity to rethink how they interact with customers, connect with supply chains, and drive internal operational efficiencies. I look for key ways the company is fitting this work into its strategy.