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4 industries where chatbots will have the biggest impact

CIO Business Intelligence

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Insurance 105
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Top 5 industry trends in strategic portfolio planning for 2024

CIO Business Intelligence

This experience has given me a unique vantage point, enabling me to see those specifics that are unique to each team and organization—as well as common themes that apply to broad swaths of the market. Teams could buy a product and implement it without significant customization.

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How Air France-KLM Group Uses Cross-Channel Analytics to Smoothly Connect Over 100M Passengers

Teradata

Using Vantage, Air France-KLM Group performs cross-channel analytics of customer data to provide a seamless experience for their passengers.

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Larry H Miller Sports & Entertainment

Teradata

The Utah Jazz create winning customer experiences using Teradata Vantage on AWS with consumption pricing for flexible and elastic modern cloud analytics.

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What Whirlpool’s CIO does to make its digital business models run end to end

CIO Business Intelligence

We can see all of the various processes, so with that unique vantage point, part of our role is to connect a number of those dots. Third is about winning that digital consumer journey by utilizing the technology to engage with a customer from pre- to post-purchase. I’ve heard it referred to as the lattice.

IT 133
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Leaning into Retail’s Challenges with Digital Transformation

CIO Business Intelligence

These habits clash with those of retailers’ aging customer base, which is used to visiting stores, browsing, comparing products, and scouting for the best deals. As long-term customers’ digital uneasiness subsides, more are using technology their adapt longstanding shopping practices. And online ordering accelerated.

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Harnessing the Power of Freelance AI Software Developers

Smart Data Collective

Or perhaps a whiz in mobile app development for a unique customer experience? Their exposure to diverse challenges and solutions across sectors gives them a unique vantage point, enriching their problem-solving toolkit. Need an expert in machine learning for a short-term project?