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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

Analytics technology has shaped many aspects of modern business. According to a report we cited last year, 67% of businesses with revenues exceeding $10,000 a year use data analytics. One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers.

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8 Steps to Leveraging Analytics to Create Successful Ecommerce Stores

Smart Data Collective

Analytics technology is taking the ecommerce industry by storm. Ecommerce companies are expected to spend over $24 billion on analytics in 2025. While there is no debating the huge benefits that analytics technology brings to the ecommerce sector , many experts are pondering what those actual benefits are.

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NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.

CIO Business Intelligence

But most of these tools fall far short of organization’s goals for the technology. Similarly, 91% of respondents wanted their chatbots to automate actions based on customer responses, but only 52% said their current technology had that capability. . These benefits make the technology extremely attractive to financial services firms.

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Smart Cities Increase Efficiency, Safety and Sustainability

CIO Business Intelligence

More cities than ever before are investing in smart city technology and changing how cities operate. There are many benefits that come along with making a city “smart.” Location details and facial recognition enhanced by video analytics and artificial intelligence will help them act faster and strengthen their safety.

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Can Data Analytics Help with Choosing Reliable Event Organizers?

Smart Data Collective

Many business owners have discovered the wonders of using big data for a variety of common purposes, such as identifying ways to cut costs, improve their SEO strategies with data-driven methodologies and even optimize their human resources models. This is where data analytics technology can come in handy. Define Your Objectives.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Jet Global

Embedded Analytics Challenges – and How to Overcome Them Despite the benefits, it can still be difficult to get buy-in for BI and embedded analytics for your SaaS applications due to challenges like infrastructure costs, safety concerns, as well as uptime and scaling. Infrastructure costs. Here’s how.

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Using Data-Driven Lean Thinking to Optimize Business Processes

Smart Data Collective

A growing number of businesses use big data technology to optimize efficiency. Part of the reason is that they focus almost entirely on the technology itself without a clear plan for leveraging it effectively. The insights derived from data analytics tools allows them to avoid wasting time on tasks that don’t pay real dividends.