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Using Data-Driven Lean Thinking to Optimize Business Processes

Smart Data Collective

A growing number of businesses use big data technology to optimize efficiency. Part of the reason is that they focus almost entirely on the technology itself without a clear plan for leveraging it effectively. There are also a number of ways that you can use big data technology to improve your lean decision-making strategies.

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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

Analytics technology has shaped many aspects of modern business. According to a report we cited last year, 67% of businesses with revenues exceeding $10,000 a year use data analytics. One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers.

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8 Steps to Leveraging Analytics to Create Successful Ecommerce Stores

Smart Data Collective

Analytics technology is taking the ecommerce industry by storm. Ecommerce companies are expected to spend over $24 billion on analytics in 2025. While there is no debating the huge benefits that analytics technology brings to the ecommerce sector , many experts are pondering what those actual benefits are.

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Tips To Improve App UX with Advanced Mobile Analytics?

Smart Data Collective

Analytics technology is having a huge impact on many aspects of modern business. One of the most important applications of analytics is with improving the user experience. It’s difficult to select a handful of attributes and associate them with optimal UX practices. 2: Optimize onboarding based on user preference.

Analytics 113
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Smart Cities Increase Efficiency, Safety and Sustainability

CIO Business Intelligence

More cities than ever before are investing in smart city technology and changing how cities operate. Location details and facial recognition enhanced by video analytics and artificial intelligence will help them act faster and strengthen their safety. This would not have been possible without Dell Technologies.”.

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8 Data-Driven Strategies to Improve Customer Engagement

Smart Data Collective

A growing number of companies are using data analytics technology to improve customer engagement. The good news is that data analytics technology can drastically improve your customer engagement strategy. How much can data analytics help companies with their customer service strategy? Adopt personalized services.

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NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.

CIO Business Intelligence

But most of these tools fall far short of organization’s goals for the technology. Similarly, 91% of respondents wanted their chatbots to automate actions based on customer responses, but only 52% said their current technology had that capability. . These benefits make the technology extremely attractive to financial services firms.