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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. We are paying very close attention to trends from a customer perspective.

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Insurance Dashboard Design: KPIs, Analytics & Examples

FineReport

Insurance companies provide risk management in the form of insurance contracts. Industry-specific, comprehensive, and reliable data management and presentation have become an issue of increasing concern in the insurance industry. The insurance dashboard is one of the most commonly used data display methods.

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Perplexing Impacts of AI on The Future Insurance Claims

Smart Data Collective

We previously talked about the benefits of data analytics in the insurance industry. billion from the insurance industry. However, major advances in AI have arguably affected the insurance industry even more. They interact with AI features on their phone or when using a service, so their expectations are ever-increasing.

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The risks and limitations of AI in insurance

IBM Big Data Hub

In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. The risk of privacy leakage from interaction with AI technologies is a major source of consumer concern and mistrust.

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How Data Analytics Is Changing The Insurance Industry

Smart Data Collective

The insurance industry is based on the idea of managing risk. The journal Risk Management and Insurance Review mentions that historically, in the latter half of the twentieth century, the analysis of trends was the primary driver in determining risk in the insurance business. Advanced Analytical Processes in Insurance.

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Machine Learning Transforms Life Insurance Beyond the Actuarial Process

Smart Data Collective

The insurance industry is among those that has found new opportunities to take advantage of machine learning technology. Life insurance companies in particular are discovering the wondrous opportunities that AI provides, since this sector faces some unique challenges relative to other insurance offerings.

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Interview with: Sankar Narayanan, Chief Practice Officer at Fractal Analytics

Corinium

Will you please describe your role at Fractal Analytics? I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. Are you seeing currently any specific issues in the Insurance industry that should concern Chief Data & Analytics Officers?

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