CIO Business Intelligence

DECEMBER 1, 2022

For over 130 years, Hastings Mutual Insurance Company has served and protected its clients throughout the Midwest. In its push to modernize, the regional insurance provider also believed updating its client viewing system to provide a more intuitive, user-friendly experience would benefit its customers and employees alike.

Insurance 111

Insurance Management Cost-Benefit Digital Transformation 111

CIO Business Intelligence

JUNE 19, 2023

million people, with more than 400 sites of care, including six hospitals, and as the organization struggled with these issues, it quickly became apparent that insurance authorization for imaging and radiology services — a foundational diagnostic step before almost any care can begin — was a bottleneck.

Insurance 105

Insurance Technology Interactive Enterprise 105

CIO Business Intelligence

APRIL 12, 2022

For today’s consumers, shopping and interacting with businesses online has mostly become easier and more convenient than ever — but not when it comes to dealing with insurance companies. So, what kind of features do insurance companies need to offer to retain and attract customers? The answers are straightforward.

Insurance 52

Insurance Testing Interactive Analytics Technologies 52

Sisense

MARCH 27, 2019

Today, real time business intelligence is a necessity more than a luxury, so it’s important to understand exactly what it is, and what it can do for you. What is Real-Time Business Intelligence? At its core, real-time business intelligence is about understanding data faster and using it to make wise snap decisions.

Business Intelligence 74

Business Intelligence Data Warehouse Predictive Modeling Visualization 74

Decision Management Solutions

MAY 1, 2019

In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question? , in which he states that there are only three levers of value in insurance: 1. Sell More , 2. Cost Less to Operate.

Insurance 75

Insurance Technology Predictive Analytics Risk 75

CIO Business Intelligence

APRIL 12, 2022

When the COVID-19 pandemic hit, it shook every industry to the core, but especially and dramatically affected health insurers. Like other businesses, they had to switch to remote working practically overnight. The crisis forced insurers to accelerate a digital-first strategy that many had planned to phase in over several years.

Insurance 52

Insurance Technology Management Cost-Benefit 52

Jet Global

JUNE 5, 2020

What Is an Insurance KPI? An insurance Key Performance Indicator (KPI) or metric is a measure that an insurance company uses to monitor its performance and efficiency. Insurance metrics can help a company identify areas of operational success, and areas that require more attention to make them successful. View Guide Now.

Insurance 59

Insurance Metrics Reporting KPI 59

Decision Management Solutions

APRIL 23, 2019

In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question? , Insurers can also manage risk more effectively through continuous improvement.

Insurance 69

Insurance Risk Technology Management 69

Decision Management Solutions

MARCH 25, 2019

Nancy Casbarro and Deb Zawisa of Novarico recently published a new paper on Data Science in Insurance: Expansion and Key Issues subscription required) that was summarized in this nice little article on Dig-in 3 challenges facing insurers in data science implementation. 1 – Getting business buy-in.

Insurance 75

Insurance Data Science Testing Modeling 75

Decision Management Solutions

APRIL 15, 2019

In February, we published a blog post on “Using Technology to Add Value in Insurance.” In that post, I referenced Matt Josefowticz’s recent article – Technology May be the Answer for Insurers, but What Was the Question? , in which he argues that there are only three levers of value in insurance: 1. Sell More.

Insurance 63

Insurance Technology Predictive Analytics Sales 63

CIO Business Intelligence

APRIL 23, 2024

The steps you need to take to deal with ransomware risks include all four risk/response strategies: They prevent (reduce the odds), mitigate (reduce the damage), and insure you from the worst outcomes (insurance is about sharing the costs). Insurance: You know how this plays out.

Risk 114

Risk IT Insurance Risk Management 114

Sisense

FEBRUARY 18, 2021

Nonemergency applications of predictive analytics in healthcare could include predicting hospital facilities utilization, modifying pharmaceutical formulas, or creating insurance plans. Healthcare: The COVID-19 pandemic has proven the value of predictive analytics, including modeling how the disease would spread.

Predictive Analytics 66

Predictive Analytics Business Intelligence Analytics Manufacturing 66

CIO Business Intelligence

OCTOBER 20, 2023

But home and automobile insurance company Allstate is taking a different approach. The result, Jeevanjee says, is a technology-driven business strategy “that’s a very empowering thing.” Allstate expects to be up and running in 10 states this year for automobile policies and 19 states for rental insurance. “We

Digital Transformation 136

Digital Transformation Insurance Recreation/Entertainment Machine Learning 136

CIO Business Intelligence

NOVEMBER 22, 2023

As a connected car data company focusing on the motor insurance sector, UK-based ThingCo is dedicated to developing next gen telematics built with the latest technology. Then we’re suddenly in a position where you can turn that negativity into a positive part of your business. Watch the full video below for more insights.

Insurance 105

Insurance B2B Modeling Technology 105

CIO Business Intelligence

JANUARY 25, 2024

Insurance: adding a personal touch to customer service In 2022, the global insurance sector spent $467 million on chatbot technology. Of that sum, the research firm sees insurers gaining $300 billion from customer service chatbots and personalized product offerings. That is projected to reach $4.5

Insurance 105

Insurance Interactive Marketing Publishing 105

Information Builders

MAY 12, 2015

Information Builders, a leader in business intelligence ( BI ) and analytics, information integrity, and integration solutions, announced during the Analytics for Insurance Conference and Expo in Toronto this week that its insurance solutions help facilitate claims, actuarial, financial, risk, marketing processes, and more for insurance providers across (..)

Insurance 53

Insurance Interactive Analytics Business Intelligence 53

CIO Business Intelligence

OCTOBER 18, 2023

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. Digitization vs tradition Although the insurance sector has a traditional image, that stopped being the case years ago, says Vaquero.

Digital Transformation 128

Digital Transformation Insurance Interactive Sales 128

CIO Business Intelligence

JUNE 7, 2022

In business analytics, this is the purview of business intelligence (BI). It can be used to reveal structures in data — insurance firms might use cluster analysis to investigate why certain locations are associated with particular insurance claims, for instance.

Data Analytics 135

Data Analytics Diagnostic Analytics Management Analytics 135

CIO Business Intelligence

AUGUST 10, 2023

Lack of liability insurance can leave you exposed You might be thinking that your company will defend you for liability, and you might be right if your company has liability coverage for its officers, and you are an officer. But does your company have liability insurance for its executives? No, it does not. “D&O

Insurance 97

Insurance Risk Management Reporting 97

CIO Business Intelligence

FEBRUARY 20, 2024

Sensitive personal and medical information can be used in multiple ways, from identity theft and insurance fraud to ransomware attacks. Patient data represents a treasure trove for hackers. It’s little wonder that data theft is increasingly common in the healthcare sector.

Risk 122

Risk Insurance Measurement Strategy 122

Information Builders

MAY 20, 2015

Information Builders, a leader in business intelligence ( BI ) and analytics, information integrity, and integration solutions, announced today that it is partnering with Silvervine, a leading provider of real-time insurance policy administration software.

Insurance 53

Insurance Software Business Intelligence Analytics 53

CIO Business Intelligence

NOVEMBER 16, 2023

As we think about our next step change in driving business outcomes and competitive advantage for The Hartford, it is really our AI-led transformation. As an insurance company, we are quite data rich, so how do we take that rich data and convert it into valuable insights at scale, at speed, at the fingertips of our decision-makers?

Insurance 128

Insurance Enterprise Risk Digital Transformation 128

Information Builders

SEPTEMBER 21, 2015

Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, today announced the availability of its Omni-Payer solution, the latest addition to its data integrity and integration arsenal.

Insurance 40

Insurance Management Business Intelligence Data Integration 40

CIO Business Intelligence

DECEMBER 7, 2023

In fact, our team has been working with generative and conversational AI in complex professional services applications like insurance, banking, and healthcare for the better part of a decade, and we’ve learned some important lessons along the way. First, it is clear that generative AI will transform business.

Insurance 89

Insurance Experimentation Finance Data Governance 89

CIO Business Intelligence

JANUARY 3, 2024

One of the solutions aimed to improve customer experience and agent efficiency in insurance company contact centers by creating an automated summary of customer-agent calls and chats. One of the features of this solution came from an IBM Consulting hackathon that took place in France in March 2023.

B2B 126

B2B Insurance Consulting Cost-Benefit 126

CIO Business Intelligence

AUGUST 19, 2022

At the outset of the pandemic, Aflac’s independent agent/franchise business looked to be a dead duck. The traditional in-person process of insurance agents meeting with prospective customers to discuss policies, sign paperwork, and load it into the company’s client/server system came to a complete halt. Virtualizing policy enrollment.

Insurance 98

Insurance Digital Transformation Data Processing Machine Learning 98

CIO Business Intelligence

MARCH 18, 2024

While it’s an EU policy with ramifications for EU businesses, the impact will undoubtedly affect businesses worldwide. DORA puts a heavy focus on financial organizations in the EU – from banks to insurance companies – but those are not the only businesses that will need to adhere to the policy.

Risk Management 120

Risk Management Insurance Risk Testing 120

CIO Business Intelligence

NOVEMBER 8, 2023

As such, Kay’s biggest challenge in setting the stage for her digital ambitions — and one that has involved the entire C-suite — has been unifying the IT operations of Principal Financial’s individual businesses units in order to develop an enterprise-wide data foundation and cloud architecture on which to build its next-generation services.

IT 124

IT Insurance Machine Learning Cost-Benefit 124

Decision Management Solutions

NOVEMBER 13, 2018

80% of data and analytics leaders with global life insurance and property & casualty carriers surveyed by McKinsey reported that their analytics investments are not delivering high impact. Insurance companies, like other companies, want their analytics investments to be strategic – to have a strategic impact.

Insurance 40

Insurance Analytics Modeling Visualization 40

CIO Business Intelligence

FEBRUARY 6, 2024

When Matt Postulka left Arbella Insurance Group as deputy CIO at the start of the COVID-19 pandemic, he didn’t intend to look back. Matt Postulka, CIO and VP of IT, Arbella Insurance Group Arbella Insurance Group When the CIO role opened up at Arbella, Postulka’s interest was piqued.

IT 124

IT Insurance Software Technology 124

CIO Business Intelligence

JANUARY 29, 2024

Gray Nestor, EVP and CIO, Brown & Brown Insurance Brown & Brown Insurance “You have to be willing to give people feedback and examples on a regular basis to drive a different result,” Nestor says.

IT 128

IT Insurance Digital Transformation Technology 128

CIO Business Intelligence

MAY 24, 2022

The company said that IDMC for Financial Services has built-in metadata scanners that can help extract lineage, technical, business, operational, and usage metadata from over 50,000 systems (including data warehouses and data lakes) and applications including business intelligence, data science, CRM, and ERP software.

Finance 140

Finance Management Metadata Data Quality 140

CIO Business Intelligence

JUNE 22, 2023

Insurance As insurance companies turn to digital services, the industry has seen growth in demand for IT workers who can help build, deploy, and maintain internal and external apps and services. And as more insurance companies develop client-facing apps and services, there’s a need for UX/UI designers, developers, and engineers.

IT 122

IT Insurance Recreation/Entertainment Consulting 122

CIO Business Intelligence

JUNE 17, 2022

Sourabh Chatterjee, president and head of technology, digital sales, and travel at Bajaj Allianz General Insurance, says, “At the end of the day, it is the content, faculty, and case studies of a course that cumulatively open the mind. If I have to remain in the insurance industry, I have to continuously build on my knowledge base.”

Insurance 122

Insurance IT Advertising Data Science 122

Octopai

JUNE 15, 2020

Business intelligence databases are dynamic repositories that must often be adjusted based on organizational and or regulatory requirements. With this problem solved, the Department of Transportation sent a memo to insurance companies informing them of the impending change and moved along. Yup, you read that right.

Insurance 52

Insurance Metadata Business Intelligence Data Warehouse 52

CIO Business Intelligence

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). We have been moving our workloads to the cloud while we create new cloud-native digital business capabilities.”

IT 145

IT Insurance Machine Learning Marketing 145

AWS Big Data

AUGUST 29, 2023

Raj provided technical expertise and leadership in building data engineering, big data analytics, business intelligence, and data science solutions for over 18 years prior to joining AWS.

Insurance 75

Insurance Big Data Metrics Business Intelligence 75