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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 139
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A Complete Guide To Finding The Product Metrics That Matter

datapine

1) What Are Product Metrics? 2) Types Of Product Metrics. 3) Product Metrics Examples You Can Use. 4) Product Metrics Framework. The right product performance metrics will give you invaluable insights into its health, strength and weaknesses, potential issues or bottlenecks, and let you improve it greatly.

Metrics 141
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Unlocking success: Key components of a winning customer experience strategy

IBM Big Data Hub

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Seven hallmarks of a successful customer experience strategy Customer experience requires the right strategy and dedicated actions to drive success.

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Commerce strategy: Ecommerce is dead, long live ecommerce

IBM Big Data Hub

In today’s dynamic and uncertain landscape, commerce strategy—what we might formerly have referred to as ecommerce strategy—is so much more than it once was. Done correctly, this process also contains critical activities that can significantly reduce costs and satisfy a business’ key metrics for success.

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10 cloud strategy questions every IT leader must answer

CIO Business Intelligence

Although some continue to leap without looking into cloud deals, the value of developing a comprehensive cloud strategy has become evident. Without a clear cloud strategy and broad leadership support, even value-adding cloud investments may be at risk. And it’s never too late for CIOs to reassess their cloud strategies.

Strategy 143
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Create a lasting customer retention strategy

IBM Big Data Hub

An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Steps to create an effective customer retention strategy Effective customer retention strategies begin the moment a first-time customer makes a purchase.

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15 Best Non-Profit KPIs and Metric Examples for 2024 Reporting

Jet Global

Non-profit metrics quantify the organization’s many endeavors in extending its impact on society. How to choose the right non-profit metrics? There are hundreds of metrics to choose from, and if they are not vetted properly, the organization could end up with too few or too many KPIs. What is a kpi?

Metrics 52